Noemi Rodriguez
Las Vegas,NV
Summary
Dynamic and detail-oriented professional with experience as a Tour Receptionist at WorldMark by Wyndham. Bilingual in English and Spanish, I excel in visitor relations and checking in guests. Recognized for my organizational skills and ability to multitask, I consistently enhance customer satisfaction and maintain a professional atmosphere.
Overview
11
11
years of professional experience
Work History
Tour Receptionist
WorldMark by Wyndham
Las Vegas, NV
10.2024 - Current
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Prepared clients document for identity confirmation.
- Compiled daily reports on sales activity and customer feedback.
- Greeted visitors and provided information on tour packages.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Receptionist
The Elias Las Firm, PLLC
Hialeah, FL
06.2022 - 07.2024
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled appointments and maintained and updated appointment calendars.
- Photocopied all correspondence, documents and other printed materials.
- Coordinated and scheduled meetings and telephone conferences.
- Opened new client files and new matters in Timeslips and Worldox,
- Assisted in preparation of engagement letters.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Assisted with Engagement and Transmittal letters.
- Assisted with organizing documents for client closings.
Teacher Assistant
I AM Ministry
Hialeah Gardens, FL
01.2015 - 09.2023
- Developed lesson plans in line with the curriculum
- Assisted with all the special events related to the Sunday school
- Supervised and guided children in completing assigned lessons and projects
- Ensured that the area of the Sunday school is clean and presentable.
- Provide weekly bible lessons to toddlers and children up to age 5
- Responsible for children's safety and care until released to appropriate guardian
- Responsible for teaching children and helping them understand each lesson
- Maintained children's behavior, sleeping schedules, meals and activities.
Administrative Assistant/Receptionist & Teacher
Crisda Christian Academy
Miami, FL
08.2016 - 05.2020
- Supported clerical needs by copying, faxing, filing and completing general administrative tasks.
- Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.
- Scheduled meetings, prepared agendas and took detailed meeting notes.
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Provided assistance and service for a large office environment, handling such tasks as supply ordering and inventory control.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Oversaw front office reception area by greeting visitors and answering questions.
- Directed phone calls, guests and mail to specified employees.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
- Efficiently scheduled meetings, and appointments.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Monitored student behavior in classrooms, hallways, and cafeteria.
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Maintained a safe and orderly learning environment for all students.
- Assessed student performance through tests, quizzes and other assessments.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Supervised students throughout day, both in classroom and outside during breaks.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Remained calm and patient in student interactions to support individual growth and development.
- Analyzed test scores, attendance records, disciplinary referrals and other indicators of student success.
Education
High School Diploma -
Crisda Christian Academy
Miami, FL06.2017
Skills
- Bilingual in English and Spanish
- Quick learner
- Microsoft Office
- Excel
- Excellent with kids
- Accounting support
- Directing visitors
- Tracking documents
- Answering phone calls
- Multi-Line Telephone Skills
- Verbal and Written Communication
- Mulitaking and Prioritization
- Appointment Scheduling
- Visitor and Customer Relations
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Reliable and Punctual
- Attention to Detail
- Meticulous and Organized
- Office Equipment Operations
- Organization and Efficiency
- Professional Personnel
Timeline
Tour Receptionist
WorldMark by Wyndham
10.2024 - Current
Receptionist
The Elias Las Firm, PLLC
06.2022 - 07.2024
Administrative Assistant/Receptionist & Teacher
Crisda Christian Academy
08.2016 - 05.2020
Teacher Assistant
I AM Ministry
01.2015 - 09.2023
High School Diploma -
Crisda Christian Academy