Hi, I’m
Noemi Ruiz
Stockton,CA
Summary
Knowledgeable and dedicated customer service professional. Solid team player with positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company's success. Specialize in quality, speed, and process optimization.
Overview
6
years of professional experience
Work History
Tesla
Material Handler Quality Control
06.2021 - Current
Job overview
- Identified, communicated, and resolved issues to avoid disruptions in material movement.
- Fastened receipts, packing slips, and bills of lading to shipments leaving facility.
- Booking and coordination Of most cost effective and efficient means to export goods within expected requirements.
- Operated forklifts and pallet jacks to transfer large products from one area to another, allowing for easier accessibility.
- Prevented load shifting or damage using bracing and strapping techniques.
- Verified documentation and condition of freight to assure quality standards were achieved.
Walmart
Self Checkout Host
06.2019 - 06.2021
Job overview
- Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Mentored new team members on sales software system.
- Provided friendly service and assistance to clients to promote customer loyalty, satisfaction and sales.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Kmart
Cashier
11.2017 - 03.2019
Job overview
- Encouraged customers to join reward programs to promote loyalty satisfaction, and sales numbers.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Processed all customer sale transactions, tendering cash, credit, and open account information according to policy.
Education
Paul Mitchell The School ModestoModesto, CA
Licensed Esthetician
09.2023
Edison High SchoolStockton, CA
High School Diploma
06.2019
Skills
- Computer Literacy - Microsoft Word, Excel, Outlook, PowerPoint
- Materials Handling and Transport - Forklift Operation
- Bilingual
- Collaboration and Teamwork
- Customer Interaction
- Ability to accept and learn from criticism
Timeline
Material Handler Quality Control
Tesla
06.2021 - Current
Self Checkout Host
Walmart
06.2019 - 06.2021
Cashier
Kmart
11.2017 - 03.2019
Paul Mitchell The School Modesto
Licensed Esthetician
Edison High School
High School Diploma
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