Noemi Torres
Andradas Clean Up
Marietta,GA
2
Languages
11
years of professional experience
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Work History
Dispatch Coordinator
7 Months- Managed communication between drivers, clients, and management to optimize scheduling.
- Utilized dispatch software to track deliveries and monitor vehicle locations effectively.
- Assisted in developing routing strategies to enhance efficiency and reduce delays.
- Coordinated daily dispatch operations to ensure timely service delivery.
- Maintained accurate records of shipments and driver activities for reporting purposes.
- Adapted quickly to changing schedules and customer requests, ensuring seamless operations.
- Fostered positive relationships with clients by providing prompt updates on delivery statuses.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Provided ongoing support for drivers with route adjustments, load information, or other assistance as needed during their shifts.
Office Manager
2 Years 2 Months- Managed daily office operations, ensuring efficient workflow and communication among departments.
- Developed office procedures to streamline administrative tasks and improve overall efficiency.
- Coordinated scheduling and logistics for team meetings, enhancing collaboration across teams.
- Implemented inventory management systems, optimizing stock levels and reducing overhead costs.
- Trained new staff on office protocols, fostering a cohesive work environment and knowledge sharing.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Non-Emergency Medical Driver
4 Years- Ensured timely and safe transportation for non-emergency medical patients across designated routes.
- Collaborated with medical facilities to coordinate schedules and optimize patient transport logistics.
- Assisted passengers with boarding and disembarking, providing exceptional customer service throughout trips.
- Conducted routine vehicle inspections to maintain safety standards and operational efficiency.
Leasing Consultant
4 Years- Facilitated tenant screenings and lease signings, ensuring compliance with company policies.
- Managed property listings across multiple online platforms to enhance visibility and attract potential renters.
- Conducted market research to determine competitive rental rates and optimize pricing strategies.
- Developed strong relationships with clients, enhancing retention rates through exceptional customer service.
- Trained new leasing staff on operational procedures, fostering a cohesive team environment.
- Streamlined the lease renewal process, resulting in improved efficiency and tenant satisfaction.
- Led community events to promote properties, increasing engagement and brand awareness within local markets.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Education
Associate of Arts - Digital Media
Skills
Logistics coordination
Routing optimization
Data management
CRM software
Microsoft Office Suite
Customer request management
Client communication
Client management
Operational coordination
Workload management
Decision-making
Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dispatch Coordinator
Andradas Clean Up
03.2026 - CurrentRead More
Office Manager
American Signature Furniture
01.2024 - 03.2026Read More
Non-Emergency Medical Driver
Suwannee Valley Transit
01.2020 - 01.2024Read More
Leasing Consultant
Creative Choice Group
01.2016 - 01.2020Read More
Technical Career College
Associate of Arts from Digital Media
Read More