Noemi Tudon
Houston,US
Summary
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Bilingual, able to speak English and Spanish and very great communication skills, interpersonal skills to interact with diverse individuals and groups at all organization levels.
Overview
6
6
years of professional experience
Work History
Secretary Assistant
Seward County Community College
Liberal, US
09.2021 - Current
- Athletic photographer/videographer
- Photoshop
- Import games, game stats, rosters into websites
- Work athletic games And social media: live tweets for games
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Assisted with special projects or tasks related to departmental functions upon request.
Customer Service Representative
Family Dollar / Dollar Tree
Forest City, Iowa
01.2020 - 06.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Secretary
Hot Shot Appliance Services
Houston, US
01.2020 - 06.2022
- Organized and maintained filing systems for important documents.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Prepared expense reports in accordance with company policies and procedures.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Provided administrative support to the Office Manager and other staff members.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Updated contact lists on a regular basis; created new contacts as needed.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Maintained organized filing system of paper and electronic documents.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Created and updated spreadsheets to track and report data.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
Associates Degree - Criminal Justice
Seward County Community College
Liberal, KS05.2024
High School Diploma -
MacArthur High School
Houston, TX05-2022
Skills
- Office administration
- Keyboarding skills
- Organization
- Strong work ethic
- Relationship development
- Project organization
- Issue resolution
- Inventory management
- Superior organization ability
- People-oriented
- Motivated team player
- Customer service
- Basic administrative knowledge
- Employee relations
- Active listening skills
- Excellent communication skills
- Friendly demeanor
- Verbal and written communication
- Team management
- Calendar management
- Invoice processing
- File organization
- Communication skills
Additional Information
Graduated High School at top 10% of my class, now attending Seward County Community College with an athletic scholarship and now majoring in Criminal Justice.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Secretary Assistant
Seward County Community College
09.2021 - Current
Customer Service Representative
Family Dollar / Dollar Tree
01.2020 - 06.2022
Secretary
Hot Shot Appliance Services
01.2020 - 06.2022
Associates Degree - Criminal Justice
Seward County Community College
High School Diploma -
MacArthur High School