Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noemi Sauceda

Summary

Motivated to maintain customer satisfaction and contribute to company success. Driven by a background in fast-paced customer service environment and looking to transition into a new field. Ready to leverage these transferable skills to contribute to a new role and continue my professional growth.

Overview

9
9
years of professional experience
10
10
years of post-secondary education
1
1
Language

Work History

Care Center Specialist II

State Farm
09.2022 - Current

NB Service & Financials trained September 2022-November 2024

  • Verified and updated existing customer and insurance information.
  • Maintained confidentiality of patients' health and financial information according to HIPAA standards.


Life Claims November 2024-Present

  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Provided support for clients experiencing difficulties, offering compassionate guidance w/ death and disability claims

Caregiver

Arion Care Solutions, LLC
05.2020 - 01.2022
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.

Teacher's Aide/Substitute

V.E Johnson Elementary
01.2017 - 12.2021
  • Developed and executed assessments to monitor student progress, adjusting teaching strategies accordingly.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Fostered positive learning environment that encouraged student curiosity and critical thinking.

Youth Care Worker

Chrysalis
09.2016 - 05.2017
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Built strong relationships with children to deliver emotional support and companionship.

Education

Bachelor's degree - Communication

Arizona State University
Tempe, AZ
08.2018 - 05.2022

Spanish (Minor) - Spanish

Arizona State University
Tempe, AZ
08.2019 - 05.2022

TESOL Certificate - Teaching English to Speakers of Other Languages

Arizona State University
Tempe, AZ
01.2021 - 05.2022

Associates Degree - General Studies

Temple College
Temple, TX
08.2011 - 12.2013

Skills

Native or Bilingual in Spanish

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Timeline

Care Center Specialist II

State Farm
09.2022 - Current

TESOL Certificate - Teaching English to Speakers of Other Languages

Arizona State University
01.2021 - 05.2022

Caregiver

Arion Care Solutions, LLC
05.2020 - 01.2022

Spanish (Minor) - Spanish

Arizona State University
08.2019 - 05.2022

Bachelor's degree - Communication

Arizona State University
08.2018 - 05.2022

Teacher's Aide/Substitute

V.E Johnson Elementary
01.2017 - 12.2021

Youth Care Worker

Chrysalis
09.2016 - 05.2017

Associates Degree - General Studies

Temple College
08.2011 - 12.2013
Noemi Sauceda