Noemy Elizabeth Valdez
Hyattsville,MD
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Giant and Aveda Salon and Spa. Excelled in product knowledge and phone etiquette, enhancing customer satisfaction and loyalty. Proven team player, adept at leveraging interpersonal skills to foster a positive shopping environment and drive revenue growth.
Overview
11
11
years of professional experience
Work History
Baker's Assistant
Giant
Aspen Hill, USA
12.2023 - 03.2024
- Advising customers on baked goods selection
- Monitoring the visual appeal and the availability of baked goods on display
- Maintaining a clean and tidy baked goods counter and performing other duties on request
- Cleaning the kitchen after business hours and preparing it for the next day
Receptionist
Aveda Salon and Spa
Bethesda, USA
08.2022 - 11.2022
- Greeting and welcoming customers in a friendly and professional manner
- Managing phone calls, emails, deliveries, and office inventory
- Processing booking and cancellations, and managing appointment schedules
- Assisting with marketing and sales by providing customers with information on promotions and new products and services
Retail Sales Associate
Loft Ann Taylor
Dupont Circle, USA
06.2022 - 08.2022
- Greeting customers and offered assistance
- Providing customers with detailed product information and recommendations
- Maintaining a clean and organized retail environment.
Retail Sales Associate
White House Gifts
Washington, DC
08.2021 - 03.2022
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Phone Expert/Customer Service Cashier
Sweetgreen
Silver Spring, MD
06.2013 - 06.2014
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments for goods and services.
Education
Certificate -
The Salon Professional Academy
Noma07-2022
High School Diploma -
Northwestern High School
06.2010
Skills
- Waxing
- Facial
- Product Knowledge
- Microsoft Word
- Phone etiquette
- Restaurant experience
- Retail sales
- Team player
Projects
YouReach, A summer program to help children with reading and writing (ages five to eleven) Model show, The Salon Professional Academy Two modeling shows-Participant and Make up artist
Languages
- Spanish
- English
Timeline
Baker's Assistant
Giant
12.2023 - 03.2024
Receptionist
Aveda Salon and Spa
08.2022 - 11.2022
Retail Sales Associate
Loft Ann Taylor
06.2022 - 08.2022
Retail Sales Associate
White House Gifts
08.2021 - 03.2022
Phone Expert/Customer Service Cashier
Sweetgreen
06.2013 - 06.2014
Certificate -
The Salon Professional Academy
High School Diploma -
Northwestern High School
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