Nohaila Gamal
Dover,Pennsylvania
Summary
Knowledgeable and equipped to handle fast-paced banking work. I serve customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products. Focused on satisfying customers by providing high-quality service. Determined and dedicated to exceed mandates. Eager to take on higher responsibilities.
Overview
2
2
years of professional experience
Work History
Universal Banker
M&T Bank
York, PA
09.2022 - Current
- Open personal and business accounts.
- I work closely with customers to give them their best experience
- Offered financial advice to clients and helped them to make informed decisions regarding their finances at the bank.
- Maintained detailed records of customer accounts, including deposits and withdrawals, to ensure accuracy in all financial transactions
- Helped customers get approved for loans and credit cards.
- Assisted customers with account management issues such as password resets and account transfers
- Developed strategies to increase customer satisfaction and loyalty through excellent service delivery
- Collaborated with other departments to improve banking services and products
- Earned customer confidence, gained relationships and protected bank operations by keeping information confidential.
- ATM custodian.
- Worked with a diversity group to enlighten everyone at the bank on different holidays that others may share at the bank.
- Gained a lot of knowledge from meeting different colleagues around the bank while going to women in business events in person and online .
- Helped write two articles for communityOne.
Education
High School Diploma -
Agora Cyber Charter School
King Of Prussia, PASkills
- Customer service
- Computer literacy
- Computer Skills
- Microsoft excel
- Microsoft word
- Arabic
- French
- Sales Experience
- Communication skills
- Time management
Languages
- Arabic
- French
- English
Timeline
Universal Banker
M&T Bank
09.2022 - Current
High School Diploma -
Agora Cyber Charter School
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