Nohely Cruz
Melissa
Summary
I am a determined employee who is hardworking and willing to learn new skills at any time. I make sure to take into consideration of my time and work to manage it efficiently. I am good with communication and working in a team. My main objective is to continue growing and giving the best patient client care I can.
Overview
7
7
years of professional experience
Work History
Patient Care Manager
Passionate Care Management
Downers Grove, IL
06.2024 - Current
Assisted in remote patient care by obtaining vital signs. Conducted monthly phone assessments to evaluate patient conditions and communicated findings to healthcare providers. Developed patient care plans and escalated urgent cases to physicians. Provided educational resources to patients as directed by healthcare providers.
Medical Assistant
UF Health Physicians Heart and Vascular Clinic
Gainesville, FL
10.2022 - 01.2024
Medical Assistant
Med Family Care Pllc
Gainesville, FL
10.2021 - 10.2022
Lead Teacher
Suwannee Valley 4 C's Learning Center
Lake City, FL
08.2018 - 07.2021
Education
Associates of Science - Medical Assisting
Keiser University
Fort Lauderdale, FL02.2022
Associates of Science - Early Childhood Education
Florida Gateway College
Lake City, FL01.2020
Skills
Customer service
Healthcare assistance
Medical Terminology
Clinical office tasks
Patient Vitals
Blood sample collection
Calendar management
Electronic medical record
Interpersonal communication
Microsoft PowerPoint
Microsoft Word expertise
Email management software
Assisted with Patient Referrals
Assisted verifying patient insurance eligibility
Prepared Patient Rooms and Medical Instruments for Providers
Administered injections like flu, COVID, vitamin B12 and Toradol
Preformed Wound Care and Assisted placing wound vacs for patients
Worked in a hospital setting transporting patients
Worked with Primary Care, Cardiology, Pulmonology, Nephrology, Rheumatologist and Vascular
Performed EKG’s
Worked with patients who have a ventricular assisted device
LANGUAGES
Spanish | Intermediate
English | Native
Timeline
Patient Care Manager
Passionate Care Management
06.2024 - Current
Medical Assistant
UF Health Physicians Heart and Vascular Clinic
10.2022 - 01.2024
Medical Assistant
Med Family Care Pllc
10.2021 - 10.2022
Lead Teacher
Suwannee Valley 4 C's Learning Center
08.2018 - 07.2021
Associates of Science - Medical Assisting
Keiser University
Associates of Science - Early Childhood Education
Florida Gateway College