Talented Filing Clerk with attention to detail, resourcefulness and strong communication abilities. Self-directed and focused on improving workflow procedures to maximize department productivity and accuracy in support of high-volume operations. Seeking an opportunity at your company.
Overview
18
18
years of professional experience
Work History
Head Start Family Advocate
Human Services Association (Robert Half)
El Segundo, CA
09.2019 - 01.2023
Participated in professional development opportunities relevant to Head Start Family Advocacy work in order to stay current on best practices.
Performed general clerk, filling, Scanning and Faxing
Provided referrals for additional social services as needed such as substance abuse treatment or domestic violence counseling.
Prepared case filing and keeping important documents, electronic and hard copies.
Supported parents and guardians by providing guidance on how to access community resources such as food pantries or housing assistance programs when necessary.
Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
PBA Benefit Advisor
Parallon HCA
Inglewood, CA
05.2023 - 07.2023
Assisted in resolving any discrepancies identified during the audit process.
Managed all aspects of the open enrollment period including scheduling appointments.
Processed requests from terminated employees seeking continuation coverage under COBRA law.
Assisted with file clerk pertaining to personal information.
Collecting Client information and performing data entry.
Collaborated with administration department and financial counselor.
Followed up with the DPPS department and social security administration.
Conducted benefit plan reviews and provided client with advice on their medical benefit.
Library and Information Assistant
UWLA Universidad of West Los Angeles
Inglewood, CA
10.2015 - 04.2019
Performed clerical duties such as filing documents and photocopying materials.
Support students at the help desk for user issues
Assisted with academic records and performed data entry.
Process payment and invoice
Process student's Identification IDs and create an account.
Answer phone calls greeted clients and reply to correspondence.
Fling copies of important documents such as transcript and final exam.
Item Processing Clerk
JPMorgan Chase
El Segundo, CA
05.2005 - 10.2009
Identified opportunities for process improvement within the department's workflow.
Verified customer information, account numbers, and other data entered into the system.
Analyzed reports for potential fraud, errors, or inconsistencies in processing items.
Process and valanced mailed in , electronically receive and payment.
Education
High School Diploma -
Centinela Valley High School
Lawndale, CA
06.2014
Some College (No Degree) - Business Administration
El Camino College
Torrance, CA
Skills
Filing clerk
Proficient with Microsoft Outlook and problem solving
Verbal and Written Communication Spanish and English
Highly Skilled excel and word Doc
Data entry clerk
Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Certification
Microsoft Word and Excel Training - 2017
Income Tax Preparation Trainning -2022
Customer Service Representative Training 2014
Interests
Reading, cooking and Manfulness Meditation
Timeline
PBA Benefit Advisor
Parallon HCA
05.2023 - 07.2023
Head Start Family Advocate
Human Services Association (Robert Half)
09.2019 - 01.2023
Library and Information Assistant
UWLA Universidad of West Los Angeles
10.2015 - 04.2019
Item Processing Clerk
JPMorgan Chase
05.2005 - 10.2009
High School Diploma -
Centinela Valley High School
Some College (No Degree) - Business Administration
El Camino College
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