Nohemy Delacruz
Clearwater,Florida
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front of House Support
Macy's
Clearwater, Florida
11.2019 - Current
- Monitored store shelves to ensure product availability, restocked and rotated merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Set up attractive window displays that encouraged customers to enter the store.
- Provided guidance and assistance to newly hired personnel in relation to merchandising operations.
- Performed regular price checks on select items throughout the store location.
- Assisted customers with locating desired items within store locations.
- Arranged items strategically in store to enhance customer attraction and increase sales optimization.
- Placed prices and descriptive signage to enhance displays and promote items.
At Your Service
Macy's
Clearwater, Florida
10.2018 - 11.2019
- Assisted customers with product selection, ordering, billing, returns, and exchanges.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Consistently delivered excellent customer service while handling difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Managed cash transactions with precision, ensuring accurate balancing of the register at the close of every shift.
- Greeted customers warmly and made them feel welcome.
Sales Associate
Forever 21
Clearwater, FL
08.2017 - 10.2018
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL05-2025
Associate of Arts - Biomedical Sciences
St.Petersburg College
Clearwater, FL12-2020
Skills
- Team Collaboration
- Multitasking and prioritization
- Organization skills
- Documentation And Reporting
- Excellent customer service skills
Certification
- Basic Life Support
Languages
Spanish
Professional
Timeline
Front of House Support
Macy's
11.2019 - Current
At Your Service
Macy's
10.2018 - 11.2019
Sales Associate
Forever 21
08.2017 - 10.2018
Bachelor of Science - Biomedical Sciences
University of South Florida
Associate of Arts - Biomedical Sciences
St.Petersburg College
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