Overview
Work History
Education
Skills
Languages
Extracurriculars
Timeline
Generic

Eduardo Tellez Patino

Overview

2
2
years of professional experience

Work History

Front of House Support

TopGolf
08.2024 - 01.2025
  • Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
  • Answered telephone to make reservations and take orders.
  • Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
  • Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
  • Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.

• Provided friendly and helpful table service to over 50 guests a day, while paying close attention to requests and allergies or dietary restrictions

• Familiarized with 80+ beverages and food items to meet customer needs and achieve effective communication with inquiries and orders

• Assisted fellow employees with completing urgent tasks by providing support and handling equipment, tableware, beverages, and food

• Maintained clean facilities by organizing stations, properly delivering products, and offering labor services to ensure employer and customer satisfaction

Sales Associate

Under Armor
11.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Crew Member

Auntie Anne's
02.2023 - 11.2023


  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Stocked shelves to organize aisles in assigned department.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
02-2025

Skills

  • Cleanliness standards
  • Adaptable mindset
  • Professional appearance
  • Food safety
  • Positive demeanor
  • Team collaboration
  • Money handling
  • Training and mentoring
  • Time management
  • Decision-making
  • Performance improvement
  • Quality control

Languages

English
Full Professional
Spanish
Full Professional

Extracurriculars

August/2021 - October/2024

East Aurora Football

Varsity - Defensive End

East Aurora Wrestling

Varsity - Wrestler



Timeline

Front of House Support

TopGolf
08.2024 - 01.2025

Sales Associate

Under Armor
11.2023 - 07.2024

Crew Member

Auntie Anne's
02.2023 - 11.2023

High School Diploma -

Penn Foster Career School
Eduardo Tellez Patino