Nola Barker
Plainfield
Summary
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Gap Inc.
09.2023 - Current
- Assisted customers with questions regarding sales and general inquiries to improve their shopping experience.
- Fitting room management including retagging and replacing inventory on the floor.
- Facilities sanitation and organizing.
General Worker
Little Caesars Pizza
07.2023 - 08.2023
- Operated kitchen equipment to ensure efficient preparation of menu items.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new team members on food preparation and customer service protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Hostess/Cashier
Stone Creek
03.2023 - 07.2023
- Managed guest seating arrangemenets to optimize wait times.
- Facilitated communication between front-of-house and kitchen staff for efficient service delivery.
- Trained new team members on customer service protocols and operational procedures.
- Monitored dining area for cleanliness, ensuring a welcoming environment for guests.
Greeter
Larry Barker Tax Office
01.2016 - 04.2022
- Built good customer relations by greeting all guests before escorting them to the office or waiting room.
- Maintained customer relations by coordinating childcare during their stay as well as provididng an accomodating and pleasant customer service centered attitude.
- Conducted exiting interviews about their experience.
Education
High school -
Youth Connections Charter High School
Indianapolis, IN11.2025
Skills
- Host/Hostess
- Serving Experience
- Busser
- Cashiering
- Guest Services
- Child Care
- Tutoring
- Communication skills
- Customer service
- Sales
- Cash register
- Retail sales
- Guest services
- Hospitality
- Cash handling
- Basic math
- Restaurant experience
- POS
- Organizational skills
- Problem-solving
- Teamwork and collaboration
- Time management
Timeline
Retail Sales Associate
Gap Inc.
09.2023 - Current
General Worker
Little Caesars Pizza
07.2023 - 08.2023
Hostess/Cashier
Stone Creek
03.2023 - 07.2023
Greeter
Larry Barker Tax Office
01.2016 - 04.2022
High school -
Youth Connections Charter High School
Assessments
- Sales skills — Proficient
- August 2023
- Influencing and negotiating with customers
- Full results: Proficient
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.