Katy Bennett
Aurora,IN
Summary
Oversaw daily operations to deliver high-quality customer service in a fast-paced restaurant environment. Led food preparation and serving initiatives to maximize guest satisfaction. Cultivated a clean and organized dining space to enhance overall guest experience.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Speedway Gas Station
Aurora, IN
04.2025 - Current
- Managed daily store operations to enhance customer satisfaction and drive sales.
- Trained and mentored new staff on product knowledge and sales techniques.
- Developed merchandising displays to maximize product visibility and appeal.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Maintained store cleanliness and organization to create a welcoming environment.
Housekeeping
Baymont Inn and Suites
Lawrenceburg, IN
01.2025 - 04.2025
- Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
- Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
- Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
Cleaning Crew Member
Thomas Construction
Guilford, IN
09.2008 - 05.2018
- Maintained cleanliness and orderliness in assigned areas, ensuring high standards of hygiene.
- Operated cleaning equipment, including vacuums and floor scrubbers, effectively and safely.
- Collaborated with team members to complete daily cleaning tasks efficiently and on schedule.
- Assisted in training new crew members on safety procedures and cleaning protocols.
- Implemented improved cleaning techniques that enhanced overall work efficiency and quality.
- Mentored junior staff, fostering a culture of teamwork and accountability within the crew.
Waitress
Whiskeys
Lawrenceburg, IN
05.2014 - 05.2018
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
Secretary
Thomas Construction
Lawrenceburg, IN
01.2011 - 05.2018
- Managed and maintained executive calendars, scheduling appointments and coordinating meetings
- Screened and directed incoming calls, providing information and taking messages as necessary
- Scheduled interviews with candidates for open positions within the organization
Education
12 - undefined
East Central High School
01.1996
Skills
Residential cleaning
Organizational Skills
Food Handling
Customer service
Food service
Food Preparation
Restaurant Experience
POS
Serving Experience
Cleaning
Time management
Upselling
Host/Hostess
Additional Information
I am currently in Recovery. I've been sober since February 2024. The gap in my employment was when I was in active addiction. I've turned my life completely around. I graduated Drug Court, got my license back, got a car, and maintain my sobriety in a sober living house. I like my job and am very grateful for it, but I need to make more money. I would be very grateful for an opportunity with your company
Timeline
Retail Sales Associate
Speedway Gas Station
04.2025 - Current
Housekeeping
Baymont Inn and Suites
01.2025 - 04.2025
Waitress
Whiskeys
05.2014 - 05.2018
Secretary
Thomas Construction
01.2011 - 05.2018
Cleaning Crew Member
Thomas Construction
09.2008 - 05.2018
12 - undefined
East Central High School