Nolan Corbin
West Des Moines,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Product Specialist
AP - AGCO
03.2023 - Current
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Developed innovative product strategies for increased sales and customer satisfaction.
- Collaborated with cross-functional teams to streamline product development processes.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
- Established strong relationships with key industry influencers to promote products through various channels.
- Leveraged data-driven insights to inform continuous improvement of existing products and features.
Material Handler II / Material Handler III
AP - AGCO
01.2018 - 01.2022
- Responsible for oversight of preparation, shipping, and receiving
- Effectively plan and schedule the delivery of products to customers
- Oversee warehouse staff to ensure proper shipping and storage of supplies
- Manage inventory accuracy
- Investigate and resolve missing freight issues as they arise
- Adept in AGCO programs including TMS and Sienna
- Keep detailed records on all orders, transfers, and other paperwork
- Accurate picking, verification and packing of all orders shipped to international and/or domestic customers
- Complete freight estimates for colleagues and customers as needed
- Packaged material for shipment according to shipping requirements and/or customer specified instruction
- Ensured all product/shipping labels were legible
- Included job and order numbers on order tickets
- Used computer and necessary software to generate labels, check stock, input data for shipping status, and create shipping manifests
- Responsible for properly securing loads for delivery
- Accurately completed and maintained all forms and records legibly
- Performed housekeeping duties to keep work area clean and free of debris
- Pulled, packed, staged or converted orders for shipment using a computer-generated work order or verbal instruction from supervisor
- Responsible for communicating discrepancies to appropriate management including shortages and overages.
Customer Service Representative/Delivery Coordinator
AP - AGCO
01.2016 - 01.2018
- Communicated with customers regarding their deliveries and requirements
- Promptly answered customer questions via email and phone
- Resolved customer complaints and issues
- Fostered a customer-centric culture upholding AGCO's brand image
- Addressed any customer queries in a professional and timely manner
- Responsible for the administration and material processing of customer returns
- Collaborated with team members to assemble bulk-feed tanks and other miscellaneous tasks.
Education
Hazardous Materials Non-Bulk Training -
Transportation Compliance Associates Inc.
01.2018
International Maritime Dangerous Goods Training -
Transportation Compliance Associates Inc.
01.2016
Associates in General Studies -
Western Iowa Tech Community College
01.2015
Skills
- Database Management
- Product Knowledge
- User Experience Design
- Product Training
- Sales Support
- Customer Engagement
- Help Desk Support
- User Training
- Customer Service
- Friendly and Patient
- Organizational Skills
- Teamwork and Collaboration
Timeline
Product Specialist
AP - AGCO
03.2023 - Current
Material Handler II / Material Handler III
AP - AGCO
01.2018 - 01.2022
Customer Service Representative/Delivery Coordinator
AP - AGCO
01.2016 - 01.2018
Hazardous Materials Non-Bulk Training -
Transportation Compliance Associates Inc.
International Maritime Dangerous Goods Training -
Transportation Compliance Associates Inc.
Associates in General Studies -
Western Iowa Tech Community College