Michael C. Dawson
Beckley,WV
Summary
Insightful, enthusiastic business professional with 6 + years experience in sales, leadership, and business management. Proven skills in closing, communication, negotiation, time management, and customer satisfaction. Fluent in CRM systems and all Microsoft 365 applications. Willing to relocate to: Roanoke, VA - Columbus, OH - Charleston, WV. + More
Authorized to work in the US for any employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Specialist
Friendship Hyundai of Beckley
Beckley, WV
05.2023 - Current
- Cultivate buyers by maintaining customer rapport/relationships
- Convert customers who are 'just looking' to customers who are buyers by utilizing a variety of sales techniques and strategies
- Closes sales by overcoming objections, negotiating price, building value, and completing sales contracts
- Demonstrate vehicle features, capabilities and characteristics
- Explain vehicle information like warranties, rebates, interest rates, and lease vs finance agreements.
Server/Bartender
Cheddar's Scratch Kitchen
Beckley, WV
09.2022 - 04.2024
- Exceeded sales targets by up-selling appetizers, bar drinks, and desserts based on the unique tastes and interests of each customer
- Demonstrated exceptional menu knowledge and built rapport with customers while providing an excellent dining experience
- Received fantastic feedback from customers consistently via our Customer Service Survey at the end of each dining experience
- Volunteered to take on additional roles/tasks when appropriate.
Business Development Manager
Pinnacle Health Group
Huntington, WV
03.2020 - 05.2021
- Arranged and attended appointments, meetings, in-services, and other activities with hospital administration and physician recruiters
- Frequently traveled across multiple states in and surrounding West Virginia/Ohio/KY to prospect and gauge individual hospital demands, preferences, and requirements
- Facilitated the completion of many different search/contingency agreements for all varieties of physician specialties across the United States
- Finalized contracts and search agreements by overcoming objections building rapport, and understanding the unique, individual needs of every hospital/hospital system
- Assisted in marketing strategy development via social media platforms to engage with potential clients across the North East
- Constantly collaborated with PHG management and recruitment division to maximize marketing effectiveness, discuss search agreements, and improve regional sales.
General Manager
All-Ways Caring Home Care
Huntington, WV
11.2017 - 03.2020
- Responsible for all company operations in and around Huntington, WV
- Worked with our RN to design and Implemented personalized care plans for the unique needs of each client
- Managed the staff schedules to ensure all clients are taken care of appropriately
- Trained and coached all office staff and caregivers in all their job duties
- Constantly monitored and maintained the quality of care provided by caregivers for all clients
- Ensured compliance with all laws, regulations, and standards governing home care service, including health and safety protocols for West Virginia.
Neuroscience Research Assistant
WVU Medicine
Morgantown, WV
01.2015 - 01.2016
Education
Bachelor of Science in Biology -
West Virginia University
05.2017
Skills
- Business Development
- Recruiting
- Strategic Planning
- Customer relationship management
- Account management
- B2B sales
- Presentation Skills
- Negotiation
- Project Management
- Process Improvement
- Management
- Schedule management
- Customer service
- Training & development
- Product Development
- Public Relations
- Computer Networking
- Quality Assurance
- Quality Audits
- Operations Management
- Computer skills
- Microsoft Office
- Database Management
- Excellent positive attitude
- Demo abilities
- Customer Engagement
- Business Analysis
- Sales expertise
Certification
Bartender License
Personal Information
Title: Business/Sales Professional
Timeline
Product Specialist
Friendship Hyundai of Beckley
05.2023 - Current
Server/Bartender
Cheddar's Scratch Kitchen
09.2022 - 04.2024
Business Development Manager
Pinnacle Health Group
03.2020 - 05.2021
General Manager
All-Ways Caring Home Care
11.2017 - 03.2020
Neuroscience Research Assistant
WVU Medicine
01.2015 - 01.2016
Bachelor of Science in Biology -
West Virginia University
Bartender License
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