Nolan Costa
Smithfield
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Bath and Body Work
Smithfield
10.2025 - 01.2026
- Processed customer transactions accurately and efficiently at a busy retail location.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained a clean and organized checkout area to enhance the shopping experience.
- Assisted customers in selecting products, offering recommendations based on preferences.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed cash register functions, including handling cash, credit, and gift card transactions.
- Educated customers on promotions and loyalty programs to increase engagement and sales.
- Supported inventory management by restocking shelves and tracking product availability.
- Greeted customers and provided friendly customer service.
Custodian
Johnston School Department
Johnston
07.2024 - 10.2024
- Maintained cleanliness in classrooms, hallways, and restrooms daily.
- Operated cleaning equipment including vacuums and floor scrubbers effectively.
- Replenished supplies such as paper towels and soap throughout the facilities.
- Assisted in setting up for school events and activities as needed.
- Followed safety procedures while handling cleaning chemicals and equipment.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Courtesy Clerk
Shaws Market
North Providence
05.2022 - 10.2023
- Bagged groceries efficiently while ensuring customer satisfaction.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness in checkout areas and store aisles consistently.
- Stocked shelves and maintained product displays for visibility.
Education
High School Diploma -
Smithfield High School
Smithfield, RI06-2024
Some College (No Degree) - Education
Community College of Rhode Island
Warwick, RISkills
- Checkout operations
- Cash handling
- Customer engagement
- Customer relationship management
- Inventory management
- Cleaning procedures
Timeline
Customer Service Cashier
Bath and Body Work
10.2025 - 01.2026
Custodian
Johnston School Department
07.2024 - 10.2024
Courtesy Clerk
Shaws Market
05.2022 - 10.2023
High School Diploma -
Smithfield High School
Some College (No Degree) - Education
Community College of Rhode Island