Nolan Crosby
Omaha,NE
Summary
My proudest achievement was receiving my black belt. It took over 5 years to get it and martial arts have been a core part of who I am ever since. I started working during high school as a dish washer. For the next decade I worked in various kitchen environments making my way up in the restaurant business. After a couple of store manager jobs i decided this wasn't the industry for me. I spent the next few years trying different jobs from warehouses to landscaping. For the past two years I have been working for Reebok. I love the opportunity to share my passion for sports and clothes with people.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Reebok
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Nursery Supervisor
Jensen Gardens
04.2021 - 11.2022
- Performed careful handling of tree and plant materials during loading/unloading processes.
- Managed plant assignment for various projects.
- Installed and maintained various irrigation solutions.
- Operated skid loader efficiently.
- Monitored and nurtured tree development.
Supervisor
Carson's Cookie Fix
07.2017 - 07.2019
- Ensured top-tier customer service.
- Ensures accurate mixing and baking to produce consistent cookie quality.
- Lead the afternoon team with effective supervision.
- Maintained responsibility for full inventory management.
Education
Diploma -
Millard North High School
05.2011
Skills
- Time Management
- Microsoft Word
- Loader Operation Skills & Abilities
- Team Building
- Customer Service Skills
- Handling Pressure
- Creativity
- Sales
- Critical Thinking
- POS
- Punctuality
- Training
Black Belt
- Microsoft Excel
- Inventory Management
- Merchandising
- Management
- Problem Solving
- Supervising Experience
- Cash Handling
- Adaptability
- Strong Work Ethic
- Leadership
- Packaging
- Irrigation
- Shipping & Receiving
Timeline
Assistant Manager
Reebok
09.2022 - Current
Nursery Supervisor
Jensen Gardens
04.2021 - 11.2022
Supervisor
Carson's Cookie Fix
07.2017 - 07.2019
Diploma -
Millard North High School
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