Nolan Mack
STATEN ISLAND,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in all careers and businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Home Depot
Staten Island, NY
04.2021 - Current
- Processed daily orders through multi-carrier manifest system.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
COUNSELOR
ON YOUR MARK
Staten Island, NY
01.2018 - Current
- Delivered personalized educational, behavioral and emotional support to individuals to enable positive learning outcomes.
- Gave one-on-one attention to individuals, while maintaining overall focus on entire group.
- Assisted individuals and provide support to maintain independence and well-being based on ones needs.
- Built solid and trusting rapport with individual's and families, fostering trust and communication to meet ones needs.
- Communicated closely with other counselors to devise programs and activities based on interests
- Guided individuals in developing skills and strategies for dealing with problems
Volunteer
NYPD EXPLORER
Staten Island, NY
09.2016 - Current
- 122 precinct
- New York City Police Department Explorer Program
- Community service based program in para military operation
- Duties included team work, law enforcement scenarios, outreach with recruitment community cleanups, fundraisers, establishing strong relations with community.
- Assisted with special events or programs.
- Helped program leaders with administrative support duties
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers
- Supported engaging and fun events by helping with organization and planning
SENIOR AIRMAN
JROTC, NEW DORP HIGH SCHOOL, JROTC United States Air Force
Staten Island, NY
09.2016 - 09.2019
- Member of New Dorp High School Junior Recruitment Officer Training Corps
- Duties and responsibilities included, military drill, community service, physical fitness, with focus on Aerospace.
- Displayed exemplary personal and professional appearance, while learning about military experience and opportunities.
- Participated in community events representing U.S. military and recruited interested parties while establishing relations.
- Participated in team-building activities to enhance working relationships
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Education
High School Diploma -
New Dorp High School
Staten Island, NY06.2020
Skills
- Critical Thinking
- Teamwork and Collaboration
- Leadership
- Social Media
- Adaptability
- Problem Solving
- Work Prioritization
- Heavy Lifting
- Emotional Support
- Compassionate Care
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Order Fulfillment Associate
Home Depot
04.2021 - Current
COUNSELOR
ON YOUR MARK
01.2018 - Current
Volunteer
NYPD EXPLORER
09.2016 - Current
SENIOR AIRMAN
JROTC, NEW DORP HIGH SCHOOL, JROTC United States Air Force
09.2016 - 09.2019
High School Diploma -
New Dorp High School
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