Summary
Overview
Work History
Education
Skills
Timeline
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NOLAN MOORE

Warwick,RI

Summary

Proactive, hardworking professional with a history of success in managing operations, streamlining processes and enhancing team productivity to positively impact and boost long-term company success. Skilled in customer service and satisfaction and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Assistant General Manager

Balise Collision Repair
10.2020 - Current
  • Examine damaged vehicles to determine extent of structural, body, mechanical, and interior damage
  • Work within DRP guidelines to assess and analyze repairs and determine feasibility of repair versus replacement of parts
  • Accurately complete repair estimate for costs of labor and parts, including total loss evaluations
  • Collaborate with claims adjusters to ensure compliance with insurance carrier guidelines
  • Follow repair process from start to finish to ensure completion at the highest standards
  • Coordinated and supervised [Number] repair and paint technicians and assigned tasks and work orders.
  • Increased production resulting in 15% profit increase in one year
  • Developed strong relations and partnerships with vendors and insurance companies to facilitate productive business dealings.
  • Establish relationships with customers to ensure they are well informed and satisfied with completed repairs
  • Individually estimate 120-140 damaged vehicles per month for one of the largest auto body repair shops in the region


Collision Estimator

Gary Force Paint & Body Shop
03.2017 - 10.2020
  • Inspected vehicles to evaluate necessary repairs and determine extent of damage.
  • Accurately completed repair estimates for costs of labor and parts including total loss evaluations
  • Collaborate with claims adjusters to ensure compliance with carrier requirements
  • Oversee repair process to ensure completion at highest standards
  • Individually estimated 120-140 vehicles per month for one of the largest auto body repair shots in the region

Parts Manager

Gary Force Paint & Body Shop
06.2011 - 05.2017
  • Developed and maintained inventory control system for one of the largest body shops in the region
  • Worked with managers to ensure timely turn around of parts required for internal jobs
  • Reconciled excess parts inventory resulting in refunds of approximately $25,000 in the first month of employment.

Facilities Management Assistant

Western Kentucky University
08.2011 - 08.2013
  • Day to day operations at all WKU facilities
  • Game management for all WKU men's and women's sports
  • Management of KHSAA post season tournaments

Education

Bachelor's degree - Financial Management

Western Kentucky University
Bowling Green, KY
12.2015

Skills

  • Body Shop operations
  • Staff administration
  • Sales and Profit Maximization
  • Automotive component understanding
  • Auto damage appraisal
  • Knowledgeable in CCC One, Alldata
  • Customer service expertise and problem solving
  • Insurance claims process explanation
  • I-Car certifications

Timeline

Assistant General Manager

Balise Collision Repair
10.2020 - Current

Collision Estimator

Gary Force Paint & Body Shop
03.2017 - 10.2020

Facilities Management Assistant

Western Kentucky University
08.2011 - 08.2013

Parts Manager

Gary Force Paint & Body Shop
06.2011 - 05.2017

Bachelor's degree - Financial Management

Western Kentucky University
NOLAN MOORE