Nolan Pizzo
Newport,MI
Summary
Dynamic Head Waiter at Vincent V’s with a proven track record in customer service management and event planning. Enhanced dining efficiency through workflow improvements and trained staff to elevate guest experiences. Expert in synchronizing kitchen operations while fostering a collaborative environment, ensuring exceptional service and satisfaction.
Playing baseball has given me experience with strategic gameplay and team dynamics. Utilizes deep knowledge of opponent analysis to adapt and refine strategies. Track record of achieving consistent performance and contributing to team success through effective collaboration.
Overview
5
5
years of professional experience
Work History
Head Waiter
Vincent V’s
01.2021 - Current
- Supervised dining room operations, ensuring timely service and guest satisfaction.
- Trained and mentored junior staff on best practices for food service and customer interaction.
- Collaborated with kitchen staff to synchronize order delivery and maintain quality standards.
- Implemented improvements to workflow processes, enhancing overall efficiency during peak hours.
Education
Bachelor of Science - Mechanical Engineering
Wayne State University
Detroit, MIGeneral Studies
Marian University Ancilla
Plymouth, INSkills
Customer service management
Event planning
Guest service
Accomplishments
Accomplished academics are 3.8 GPA
Fluent in Spanish, 4 years of study
Languages
Spanish
Professional Working
Timeline
Head Waiter
Vincent V’s
01.2021 - Current
Bachelor of Science - Mechanical Engineering
Wayne State University
General Studies
Marian University Ancilla