Nolan Reed
Dallas,TX
Summary
Highly trained individual knowledgeable in web development technologies and considered a talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Agile Scrum Master
Truly Scrum - Experiential Program (Virtual)
2024.01 - Current
- Collaborated with cross-functional teams to assist in the adoption and implementation of Scrum practices, utilizing tools such as Jira, Miro, Maven, and Trello for efficient project management
- Facilitated daily stand-up meetings, sprint planning, and retrospective sessions, ensuring alignment with project objectives and stakeholder needs
- Actively contributed to backlog grooming sessions, refining user stories, and maintaining well-prioritized product objectives and stakeholder needs
- Assisted in removal of impediments and blockers, leveraging Jira to track and resolve issues promptly, promoting a culture of continuous improvement within the team
Marketing Ambassador
Orange-theory Fitness
2023.09 - 2024.02
- Involved in daily stand-up meetings with other gym personnel to ensure seamless communication and coordination of member check-ins
- Utilized a backlog system to manage member inquiries, ensuring that all requests and issues were tracked, prioritized, and resolved efficiently
- Actively participated in feedback loops and contributed ideas for continuous improvement in member services, bringing an agile mindset to daily operations
- Stayed informed about fitness industry trends, adapting marketing approaches swiftly to align with emerging customer preferences and market dynamics.
Sales Specialist
Lithia Motors, Inc
2022.06 - 2023.10
- Adapted sales strategies iteratively based on retrospective findings to enhance performance continually
- Conducted ongoing cost-benefit and needs analyses of existing/potential customers, ensuring alignment with product/service offerings
- Assisted mid-level and senior sales representatives in managing client accounts, generating leads, and maintaining customer relationships.
- Trained and mentored new sales representatives.
Fire Protection Systems Coordinator
Methodist Hospital
2022.03 - 2022.06
- Collaborated with hospital staff in meetings to comprehensively understand their security requirements, ensuring alignment with the iterative project goals
- Applied Troubleshooting Techniques: Conducted regular troubleshooting sessions to identify and resolve malfunctions promptly, embracing a continuous improvement mindset
- Performed troubleshooting on products and resolved any malfunctions
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Heavy Equipment Operations Specialist
City of Galveston
2021.03 - 2022.03
- Operated heavy equipment in compliance with safety policies and procedures resulting in exemplary safety rating
- Actively provided recommendations to management for the enhancement of environmental performance, demonstrating a commitment to continuous improvement and sustainability
- Grasped an agile mindset by swiftly learning procedures and methods, efficiently adapting to the dynamic logistical needs of a diverse client portfolio
- Participated in regular retrospective discussions to identity opportunities for improvement and ensure the continual optimization of operational processes.
Infantry Soldier
U.S. Army
2017.08 - 2020.04
- Spearheaded the training, appearance, and morale of a military team, ensuring their physical and mental preparedness for real-world combat missions abroad
- Achieved the prestigious Expert Infantryman’s Badge by excelling in 81 mission-essential job tasks, showcasing a commitment to excellence and mastery in infantry operations
- Specialized in evaluating and training in tracking and profiling body language, effectively diffusing various situations with individuals of diverse personalities
- Honed on leadership principles, emphasizing mentorship, and fostering a disciplined and accountable environment within the squad.
Skills
- Scrum and Agile Methodologies
- Team Leadership
- Communication and Collaboration
- Problem-solving
- Adaptability
- Project Management
- Customer Relationship Management
Certification
Certified Scrum Master (CSM), Scrum Alliance
Timeline
Agile Scrum Master
Truly Scrum - Experiential Program (Virtual)
2024.01 - Current
Marketing Ambassador
Orange-theory Fitness
2023.09 - 2024.02
Sales Specialist
Lithia Motors, Inc
2022.06 - 2023.10
Fire Protection Systems Coordinator
Methodist Hospital
2022.03 - 2022.06
Heavy Equipment Operations Specialist
City of Galveston
2021.03 - 2022.03
Infantry Soldier
U.S. Army
2017.08 - 2020.04
Certified Scrum Master (CSM), Scrum Alliance
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