Developed strong relationships with residents, leading to high renewal rates and positive community atmosphere.
Assisted in the preparation of annual budgets, ensuring financial goals were met while maintaining excellent property standards.
Coordinated community events to promote resident engagement and foster a sense of belonging among neighbors.
Managed leasing processes, including application approval, lease signings, move-in coordination, and security deposit refunds for seamless tenant transitions.
Ensured compliance with fair housing regulations while assisting prospects with the leasing process for a diverse community environment.
Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
Collected rent and utilities for 168-unit property and maintained 5% delinquency rate.
Leasing Consultant
Centerspace Homes 465 Units
05.2022 - 09.2022
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Walked vacant units for any maintenance issues
Leasing Consultant
Echelon/Asset Living 354 Units
10.2021 - 05.2022
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Leasing Consultant
Inland Residential 195 Units
02.2020 - 10.2021
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Managed the property's social media accounts
Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
Leasing Consultant
Northwood Ravin LLC. 360 Units
04.2017 - 05.2019
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Managed the property's social media accounts
Leasing Consultant
Willner Realty & Development 631 Units
06.2016 - 02.2017
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.