Nolan Touw
Seattle,WA
Summary
Proven leader and effective communicator, excelled at Bamboo Sushi by training staff and enhancing customer satisfaction through meticulous attention to detail and adept problem-solving. Skilled in fast-paced environments and guest relations, significantly contributed to seamless operations and a hygienic dining experience. Demonstrates strong time management and team collaboration abilities.
Overview
2
2
years of professional experience
Work History
Lead Busser
Bamboo Sushi
08.2021 - 01.2023
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
Volunteer
SandWichBagsForSeattle
01.2021 - 07.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Animation And Special Effects
Drexel University
Philadelphia, PA06.2028
High School Diploma -
Bishop Blanchet High School
Seattle, WA05.2023
Skills
- Fast-Paced Environment
- Guest Relations
- Time Management
- Team Collaboration
- Effective problem solving
- Table Bussing
- Problem-Solving
- Attention to Detail
- Clear Communication
Timeline
Lead Busser
Bamboo Sushi
08.2021 - 01.2023
Volunteer
SandWichBagsForSeattle
01.2021 - 07.2021
Bachelor of Arts - Animation And Special Effects
Drexel University
High School Diploma -
Bishop Blanchet High School
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