NOLAN W. RIVERA
Staten Island,New York
Summary
Highly motivated and efficient worker that works very well with others and customer service, in any capacity needed. Dependable on providing high quality service to guests in restaurant settings, skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Overall, a passionate job seeker with strong organizational skills.
Overview
6
6
years of professional experience
Work History
Property Design
CLC Design
04.2023 - 08.2023
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Drafted documentation detailing design requirements and technical specifications.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Verified construction documentation to meet client requirements and vision.
Bus Boy
Lemongrass Asian Bistro
07.2021 - 01.2022
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Reset and cleaned tables quickly to prepare for new customers.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kitchen Crew
Mark’s Bake Shoppe
07.2017 - 06.2021
- Assist in preparing bake goods
- Manage inventory of frozen goods
- Maintenance of work area
- Disposal of trash
- Washing of dishes
- Mopping of floors
- Wiping and sanitizing tables
Bus Boy
Arirang
12.2019 - 03.2020
- Organized and set up all tables
- Prepared the food and appetizers
- Served food to tables
- Cleaned down all tables and floors
Breakfast Cook
Beans And Leaves Cafe
01.2022 - 01.2023
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Interacted with guests to obtain feedback on product quality and service levels.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Verified compliance in preparation of menu items and customer special requests.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Co-owner
Tropic Bowl
06.2019 - 12.2019
- Set up shop every morning
- Manage inventory of all foods and products
- Prepared and served food to all customers
- Maintained work area
Apprentice
Gutterboy
07.2018 - 06.2019
- Assist in the installation and cleaning of gutters
- Assist in roof repairs
- Organize and manage inventory of tools
Education
Forensic Science
New Dorp High School
Staten Island, New Yorkundefined
New Dorp Christian Academy
Staten Island, New YorkNo Degree - Business
College of Staten Island of The City University of New York
Staten Island, NY06.2026
No Degree - Criminal Justice
Palm Beach State College
Boca Raton, FL06.2026
Skills
- Creative Thinking
- Time Management
- Dining Area Maintenance
- Food Preparation and Safety
- Service Prioritization
- High-Energy and Stamina
- Natural Leadership
- Dining Customer Service
- Efficient Worker
- Good Under Pressure
Timeline
Property Design
CLC Design
04.2023 - 08.2023
Breakfast Cook
Beans And Leaves Cafe
01.2022 - 01.2023
Bus Boy
Lemongrass Asian Bistro
07.2021 - 01.2022
Bus Boy
Arirang
12.2019 - 03.2020
Co-owner
Tropic Bowl
06.2019 - 12.2019
Apprentice
Gutterboy
07.2018 - 06.2019
Kitchen Crew
Mark’s Bake Shoppe
07.2017 - 06.2021
Forensic Science
New Dorp High School
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New Dorp Christian Academy
No Degree - Business
College of Staten Island of The City University of New York
No Degree - Criminal Justice
Palm Beach State College
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