Noma Nkuna
Fishhoek,SOUTH AFRICA
Summary
Personable and dedicated professional with excellent communication skills and a passion for providing top-notch customer service. Adept at problem-solving and creating positive experiences for clients, while thriving in diverse and fast-paced environments. A resourceful team player committed to maintaining high standards and contributing to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aesthetician
MSC AUREA SPA
Caribbean
06.2023 - Current
- Enhanced spa recognition by executing promotional events and engaging customers with product demonstrations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Built relationships with customers to encourage repeat business.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Beautician Part Time
Ola Mighty
South Africa
02.2022 - 05.2023
- Grew sales with great work ethic, individualized beauty care plans and positive attitude
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments
Boutique Owner
Noma Nkuna
Fishoek, Cape Town
08.2019 - 05.2023
- Secured partnerships with key retailers, increasing points of sale and revenue potential
- Sourced sustainable materials to produce eco-friendly products, promoting environmental consciousness within the brand
- Oversaw daily operations of the business, including staff supervision, budgeting, planning, and overall strategy execution
Shop Seller (part Time)
Global Fabrics
Fishoek
04.2022 - 12.2022
- Processed transactions efficiently, ensuring accurate pricing and payment handling
- Performed regular audits of merchandise displays for compliance with company standards and visual guidelines
- Checked incoming orders and organized new stock
COMMUNICATION OPERATOR
SA NAVY
SIMONS TOWN
01.2018 - 02.2022
- Maintained accurate records of all communications, ensuring reliable data for future reference and analysis
- Assisted in the development of new training materials, resulting in improved operator performance
Education
Bachelor Of Communications -
Naval College
Simonsberg, Cape Town Creative Business and Entrepreneurship - Fashion Selling
MR PRICE FOUNDATION
CAPE TOWN07.2022
Military Skill Development - Able Seaman
Naval School
06.2018
Level3 Diploma In Nail Technology - Nail Technology
Style International School of Beauty
10.2017
Skills
- Upselling Strategies
- Cross-selling techniques
- Sales forecasting
- Product knowledge
- Customer service excellence
- Inventory management
- Customer service
- Effective communicator
- Customer engagement
- Customer relations
- Adaptable personality
- Team leadership qualities
- Relationship builder
- Customer relationship building
- Goal-oriented mindset
- Sales expertise
Certification
• DeBeers DIAMOND FOUNDATION COURSE
- SEAFARER MEDICAL FITNESS CERTIFICATE
- FASHION DESIGNER CERTIFICATE
- MRP FASHION ENTREPRENEURSHIP CERTIFICATE
- MILITARY SKILLS DEVELOPMENT CERTIFICATE
- COMMUNICATION OPERATOR CERTIFICATE
LANGUAGES
English: Bilingual or Proficient (C2)
Spanish: Elementary (A2)
Italian: Upper intermediate (B2)
Timeline
Aesthetician
MSC AUREA SPA
06.2023 - Current
Shop Seller (part Time)
Global Fabrics
04.2022 - 12.2022
Beautician Part Time
Ola Mighty
02.2022 - 05.2023
Boutique Owner
Noma Nkuna
08.2019 - 05.2023
COMMUNICATION OPERATOR
SA NAVY
01.2018 - 02.2022
Creative Business and Entrepreneurship - Fashion Selling
MR PRICE FOUNDATION
Military Skill Development - Able Seaman
Naval School
Level3 Diploma In Nail Technology - Nail Technology
Style International School of Beauty
• DeBeers DIAMOND FOUNDATION COURSE
- SEAFARER MEDICAL FITNESS CERTIFICATE
- FASHION DESIGNER CERTIFICATE
- MRP FASHION ENTREPRENEURSHIP CERTIFICATE
- MILITARY SKILLS DEVELOPMENT CERTIFICATE
- COMMUNICATION OPERATOR CERTIFICATE
Bachelor Of Communications -
Naval College