Nomai Siyolwe
Summary
Experienced bartender and server with over a decade of expertise in various establishments, including high-volume fast casual venues and upscale fine dining establishments. Skilled at curating exceptional cocktails and creating memorable dining experiences. Bring a contagious enthusiasm to work. Possess a deep understanding of the industry and a commitment to providing top-notch service.
Overview
11
11
years of professional experience
Work History
Administrative Manager / Bartender / Server
Queen's English
10.2022 - Current
- Contact: Sarah Thompson Owner/General Manager: Sarah@queensenglishdc.com
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
Bartender/ DTC manager
Republic Restoratives Distillery
11.2019 - 09.2021
- Company Overview: Contact: Kris Rivas, Email: distro@republicrestoratives.com
- Responsible for handling all incoming delivery orders and in person pickup
- In charge of retail sales
- Making delivery routes for drivers
- Engaging with customer complaints questions via email, telephone, and in person
- Creating and Producing cocktails to highlight our products
- Contact: Kris Rivas, Email: distro@republicrestoratives.com
Bartender / Server
All Purpose Riverfront
04.2019 - 07.2021
- Company Overview: Contact: Michelle Stewart, Email: michelle@allpurposedc.com
- Before the pandemic fast casual service with a hint of upscale
- Post pandemic having to work multiple positions at once on the roof top bar
- Greeting guests, taking their orders, preparing cocktails, serving, bussing
- Contact: Michelle Stewart, Email: michelle@allpurposedc.com
Bartender/ Server
Bar Pilar
04.2016 - 04.2019
- Developed a deep understanding of craft cocktails in an upscale casual dining environment
- Engaged with clients by displaying knowledge of daily menu along with general bar operations
- Presented elevated client experience in a cuisine driven restaurant and bar
Bartender / Server
The Brixton
04.2014 - 04.2019
- Greet and tend to clients while multi-tasking at a fast pace in a high-pressure environment
- Network with diverse clientele while managing sales, service and general bar operations
- 10+ hour shifts while maintaining accuracy and efficiency with a positive attitude
Education
GED -
Bellevue College
Bellevue, WA05-2011
Skills
- Guest engagement
- Quality Control
- POS Master
- Organization and multitasking
- Administrative support
- Critical thinking
Timeline
Administrative Manager / Bartender / Server
Queen's English
10.2022 - Current
Bartender/ DTC manager
Republic Restoratives Distillery
11.2019 - 09.2021
Bartender / Server
All Purpose Riverfront
04.2019 - 07.2021
Bartender/ Server
Bar Pilar
04.2016 - 04.2019
Bartender / Server
The Brixton
04.2014 - 04.2019
GED -
Bellevue College
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