Nomi Slack
Oklahoma City,Oklahoma
Summary
Accomplished sales professional with a robust track record of exceeding revenue targets and enhancing client satisfaction through tailored solutions. Demonstrates expertise in negotiation and relationship building, consistently achieving high retention rates while delivering consultative post-sale support in dynamic environments.
Overview
14
14
years of professional experience
Work History
Customer Success Manager
Yelp
Oklahoma
10.2025 - Current
- Retains customers at a current rate of 74.06% with a QA score of 98.79.
- Manages high-volume inbound phone queue in fast-paced environment, consistently exceeding monthly performance goals.
- Delivers consultative post-sale support to small business advertisers, resolving escalations and strengthening long-term revenue.
- Builds trusted relationships with business owners through strategic consulting and hands-on support.
Commercial Account Manager
Snap One
North Carolina
02.2024 - 08.2024
- Generated $2.6 million in revenue, consistently exceeding $656,000 monthly quota with commercial customers.
- Organized creation of $3.2 million in prospective sales opportunities through strategic initiatives.
- Acted as trusted advisor to enhance customer satisfaction across diverse mid-market and enterprise accounts.
- Led full team efforts to foster client loyalty and drive significant revenue growth.
Senior Sales Executive
Highline Technologies
Texas
07.2022 - 08.2023
- Founding and first Enterprise Account Executive, successfully owning entire sales processes, marketing Highline's API driven SaaS payment method, and establishing for the Series A start-up C-level relationships with industry leaders, such as Affirm, T-Mobile, Capital One Auto Finance, and more.
- Masterminded and flawlessly executed a Go-To-Market strategy, igniting and self-sourcing 87% of a $55 M pipeline, and paving the way for unprecedented growth.
- Surpassed annual sales targets with finesse, orchestrating a substantial surge in Annual Recurring Revenue, generating an additional $266 K above revenue target, showcasing exceptional sales prowess.
- Orchestrated precision-targeted email marketing campaigns that captivated a multitude of prospects, forging invaluable connections with key enterprise clients, and cementing the company's position as a formidable player in the market.
Enterprise Account Executive
Nextiva
Arizona
08.2021 - 03.2022
- Seamlessly executed the sale of complex technical SaaS projects to mid-market and enterprise prospects, comprising CXOs as key stakeholders, surpassing targeted objectives by 213%, on track for 600%, thereby substantially bolstering the company's annual revenue growth.
- Cultivated and sustained pivotal client partnerships, adeptly guiding prospects through the transition to becoming active clients, resulting in elevated levels of satisfaction and retention.
- Initiated, founded, and collaborated in the establishment of an Employee Culture Council, fostering greater engagement and fostering a positive work environment.
Enterprise Account Executive II
Dobson Fiber
Oklahoma
11.2020 - 08.2021
- Offered SaaS, private fiber, and managed services solutions and exceeded monthly sales targets, achieving 399%, 190%, and 171% of goals through effective demand generation and deal-closing strategies, resulting in significant revenue increases. Recognized as sales leader of the month three times.
- Successfully negotiated a substantial six-figure contract with Hobby Lobby Stores, Inc. ($6 B brand) within a three-month period, reflecting strong negotiation skills and the ability to thrive in a competitive market.
- Generated an additional $244 K in annual recurring revenue above and beyond quota by managing sales cycles with precision, building lasting relationships with executive-level stakeholders, and utilizing strategic insights for long-term business growth.
Senior Account Manager II
Dell Technologies
Oklahoma
11.2012 - 08.2020
- Prize winner of the prestigious Circle of Excellence award, top 1% of sales employees, by exceeding annual sales targets with an average of 168% of goal, establishing a new standard for sales performance.
- Helmed cross-functional collaboration and leveraged an ecosystem of resources including pre sales, post sales, channel partners, customer success and leadership to drive new business with channel partners and key stakeholders, enhancing customer engagement and satisfaction, and setting the stage for ongoing success.
- Quarterbacked and led an eighteen member virtual account team in fortifying market presence for cutting-edge hardware and SaaS solutions, ensuring the delivery of top-notch services throughout the client lifecycle.
Skills
- Time management
- Collaboration
- Problem solving
- Communication skills
- CRM software proficiency
- Customer service and support
- Organization
- Retention strategies
- Accuracy and attention to detail
- Conflict resolution
- Multitasking abilities
- Negotiation skills
- Sales strategy development
- Customer success initiatives
- SaaS solutions expertise
- Data analysis techniques
- Client onboarding processes
- Sales forecasting methods
- Relationship building
Timeline
Customer Success Manager
Yelp
10.2025 - Current
Commercial Account Manager
Snap One
02.2024 - 08.2024
Senior Sales Executive
Highline Technologies
07.2022 - 08.2023
Enterprise Account Executive
Nextiva
08.2021 - 03.2022
Enterprise Account Executive II
Dobson Fiber
11.2020 - 08.2021
Senior Account Manager II
Dell Technologies
11.2012 - 08.2020