Nona Clutts
Denison,Texas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Terry Jones Insurance Agency
10.2018 - 08.2020
- Determined client needs and financial situations by listening and scheduling appointments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Calculated premiums and established payment methods for sales.
- Educated clients on insurance policies and procedures.
- Collected premiums on or before effective date of coverage.
Administrative Assistant
Parkside Baptist Church
06.2017 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of worship song and instrumental sheet music library.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
Education
Associate of Applied Science - Legal Assistance
Grayson County College
Denison, Tx05-2002
Skills
- Scheduling
- Document management
- Data entry documentation
- Budget tracking
- Correspondence writing
- Account management
- Recordkeeping and bookkeeping
- Office administration
Timeline
Insurance Agent
Terry Jones Insurance Agency
10.2018 - 08.2020
Administrative Assistant
Parkside Baptist Church
06.2017 - 06.2018
Associate of Applied Science - Legal Assistance
Grayson County College
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