Alison Mehra
New Braunfels,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Insurance Agent
Aflac
10.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- 100% Commission Structure Pay
Salon Owner/Operator
Lash Haus
10.2018 - 01.2025
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ordered supplies and equipment needed for daily operations.
- Ensured that all safety protocols were followed in the salon at all times.
- Promoted special offers through social media platforms to attract new customers.
- Inspected workstations regularly to ensure they are clean and organized.
- Resolved customer complaints quickly and efficiently while maintaining professionalism.
- Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
- Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
- Implemented quality control measures throughout the salon to maintain high standards of service delivery.
Medical Records and Health Information Technician
Healthpointe
05.2014 - 01.2015
- Reviewed patient records for accuracy and completeness, ensuring that all required information was included.
- Maintained confidentiality of health information in accordance with HIPAA regulations.
- Retrieved patient medical records upon request from physicians or other authorized personnel.
- Scanned paper documents into electronic health record systems using document imaging software.
- Assisted with the release of confidential health information according to established procedures.
Education
Certificate - Esthiology
Aveda Institute - Corpus Christi
San Antonio, TX02-2017
Skills
- Appointment Scheduling
- Industry trend awareness
- Sales Tracking
- Customer Service Management
- Administrative Management
- Customer Retention
- Business marketing
- Appointment scheduling
- Customer service
- Product promotion
- Business management
- Scheduling
- Decision-making
- Customer service management
- Client account management
- Business development
- Policy development and enforcement
- Goal setting
- Operations oversight
- Customer relations
- Administrative management
- Calendar management
Timeline
Insurance Agent
Aflac
10.2024 - Current
Salon Owner/Operator
Lash Haus
10.2018 - 01.2025
Medical Records and Health Information Technician
Healthpointe
05.2014 - 01.2015
Certificate - Esthiology
Aveda Institute - Corpus Christi
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