Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krissy Gutierrez

San Antonio,TX

Summary

Professional client service expert, adept in delivering tailored solutions and fostering strong client relationships. Known for exceptional team collaboration, adaptability, and driving impactful results. Strong skills in communication, problem-solving, and understanding client needs. Highly reliable and ready to thrive in dynamic environments.

Overview

10
10
years of professional experience

Work History

Client Advisor

Tiffany & Co.
09.2022 - 08.2025
  • Guided clients in choosing diverse jewelry pieces for curated collections.
  • Connected clients with compelling narratives to foster stronger relationships and reach sales targets.
  • Managed confidential client data with care.
  • Hosted clients at diverse high-end jewelry sales venues.
  • Accelerated company growth through consistent and strategic use of Salesforce.
  • Designed tailored outreach strategies for a diverse clientele.

Solutions Specialist

Verizon Wireless
10.2020 - 08.2022
  • Provided sales and customer service assistance to walk-in traffic.
  • Optimized revenue through targeted upsell methods.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.

Retail Sales Consultant

AT&T Inc.
08.2016 - 07.2020
  • Boosted both sales metrics and customer satisfaction levels through personalized service.
  • Determined solutions for clients promptly and professionally.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Stocked and replenished merchandise according to store merchandising layouts.

Administrative Assistant

Laredo Chamber of Commerce
07.2015 - 07.2016


  • Ensured accurate record-keeping with diligent data entry and database management for vital organization information.
  • Collaborated on special projects as assigned by leadership, and coordinating event logistics as needed for success.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Education

High School Diploma -

United High School
Laredo, TX
2010

Skills

  • Fluent in Spanish and English
  • Strategic sales acumen
  • Effective client engagement
  • Salesforce expertise
  • Lead generation
  • Cross Selling
  • Driven individual
  • Optimistic mindset
  • Open to feedback
  • Relationship management
  • Problem-solving abilities
  • Honest and dependable

Timeline

Client Advisor

Tiffany & Co.
09.2022 - 08.2025

Solutions Specialist

Verizon Wireless
10.2020 - 08.2022

Retail Sales Consultant

AT&T Inc.
08.2016 - 07.2020

Administrative Assistant

Laredo Chamber of Commerce
07.2015 - 07.2016

High School Diploma -

United High School

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