Olivia Kegley

Scottsdale,AZ

Summary

I’m currently pursuing a degree in nursing and have experience in both customer-facing and caregiving roles, including working in fast-paced service environments and as a nanny. These experiences have helped me develop strong communication, organization, and problem-solving skills. I’m dependable, quick to learn, and focused on creating a positive, welcoming experience for others. I’m excited to bring that same energy and reliability to a supportive, team-oriented role.

Overview

years of professional experience

Work History

Receptionist

Element Freight Company

Scottsdale, Arizona

09.2024 - Current

Managed front desk operations and handled client communications
Scheduled appointments and coordinated logistics for freight deliveries
Maintained organized filing systems and supported administrative tasks
Managed incoming calls and directed inquiries to appropriate departments efficiently.
Handled customer inquiries, providing accurate information regarding shipping services offered.

Nanny/Caregiver

Nannylane

Tucson, Arizona

10.2023 - 08.2024

Supervised daily activities to ensure a safe and engaging environment.
Managed schedules for playdates, appointments, and extracurricular activities.
Communicated regularly with parents about children's progress and needs.
Maintained a clean, organized, and child-friendly living space.
Transported children to school, extracurricular activities, and appointments when needed.

Team Member

Chop Shop

01.2023 - 08.2023

Delivered friendly, efficient service in a fast-paced environment
Managed food prep, maintained cleanliness, and ensured quality standards
Collaborated with team to ensure smooth kitchen and front-of-house flow

Shift Lead

Shake Shack

04.2022 - 08.2022

Supervised shift operations and supported team performance
Trained new employees on customer service and safety procedures
Resolved customer concerns and ensured satisfaction

Education

Bachelor of Science - Nursing

University of Arizona

Tucson

12-2027

Diploma -

Horizon High School

Skills

Effective communication
Greeting and seating clients
Phone etiquette
Organization skills
Schedule management

Handling complaints
Reservation handling
Reservations coordination
Guest relations

Timeline