Nonyelum Joachim-Okonkwo
New Carrollton,MD
Summary
Driven by a passion for enhancing client well-being, I leveraged skills in behavioral support and data entry at Ametrix Healthcare Services to improve client independence and satisfaction. By establishing trust-based relationships and utilizing individualized support, I significantly contributed to positive outcomes in community support and healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Support Worker
Ametrix Healthcare Services
10.2022 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
Certified Nursing Assistant
Adage Healthcare Solutions LLC
06.2021 - 09.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
Federal Polytechnic OKOH, Anambra State
Anambra Nigeria09.1995
Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Client Advocacy
- Community Outreach
- Client Needs Assessments
- Data Entry and Reporting
Certification
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
- MD Driver's License
Timeline
Community Support Worker
Ametrix Healthcare Services
10.2022 - Current
Certified Nursing Assistant
Adage Healthcare Solutions LLC
06.2021 - 09.2022
High School Diploma -
Federal Polytechnic OKOH, Anambra State
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