Julia Brower
St. Petersburg,FL
Summary
I have completed my AA, currently, I am in Nursing school. I am proficient at time management, remote working, and online communication. I am no stranger to hard work and will always work towards the main goal even if it requires more work.
In my experience working at The Salvation Army thrift store and as a hostess at Chili's has not only helped me develop effective customer service skills but efficiency in a quick paced work environment. Sirata Beach Resort helped me to think on my feet and how to satisfy a guest best within my scope.
Overview
2
2
years of professional experience
Work History
Activities Associate
Sirata Beach Resort
St. Pete Beach, FL
10.2023 - 01.2024
- Enhanced participant engagement by incorporating interactive games and group activities into daily programming.
- Collected feedback from participants, making necessary adjustments to improve future offerings.
- Assisted in the planning and execution of special events, contributing to increased community involvement and satisfaction. Includes decorating, activity setup, interactive games.
- Monitored activity areas for safety and cleanliness, ensuring a welcoming environment for all participants.
- Completed duties outside of my own requirements
Hostess
Brinker International, Chili's Grill & Bar
01.2023 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Retail Associate Volunteer
The Salvation Army Thrift Store
03.2022 - 09.2022
- Demonstrated items to customers and created customer awareness, interest and sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Informed customers of current store promotions to encourage additional sales purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
Education
High School Diploma -
St. Petersburg Collegiate High School
Saint Petersburg, FL05.2022
Associate of Arts - General Studies
St. Petersburg College
Tarpon Springs, FL05.2022
Skills
- Scheduling flexibility
- Microsoft applications proficiency
- Excellent Communication
- Planning and Coordination
- Active Listening
- Verbal and written communication
- Organization
- Guest Satisfaction
- BLS certified
Timeline
Activities Associate
Sirata Beach Resort
10.2023 - 01.2024
Hostess
Brinker International, Chili's Grill & Bar
01.2023 - 09.2023
Retail Associate Volunteer
The Salvation Army Thrift Store
03.2022 - 09.2022
High School Diploma -
St. Petersburg Collegiate High School
Associate of Arts - General Studies
St. Petersburg College
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