Dependable Customer Service Professional experienced in enhancing customer satisfaction through effective communication and problem-solving. Managed customer interactions and organized activities in fast-paced environments, fostering positive relationships and supporting collaborative team environments.
Overview
1
1
year of professional experience
Work History
Dental Receptionist
Sona Georgian DDS
32144 Agoura Rd Unit 213, Westlake Village, CA 913
10.2025 - 03.2026
Assisted patients with insurance verification and explained coverage details effectively.
Managed patient scheduling and appointment confirmations using dental practice management software.
Processed payments and coordinated billing inquiries to enhance patient satisfaction.
Maintained organized patient records and ensured compliance with confidentiality protocols.
Handled incoming calls, addressing patient inquiries and directing them to appropriate staff members.
Provided excellent customer service to create positive experiences and build patient trust.
Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
Managed patient billing processes for timely, accurate payments.
Valley Trails
6043 Tampa Ave #200, Tarzana, CA 91356
06.2026 - 08.2026
Demonstrated self-motivation while managing tasks independently.
Adapted to fast-paced environments while completing tasks efficiently.
Collaborated with team members while also completing independent tasks.
Learned new processes quickly to adapt to changing work environments.
Applied effective communication skills to convey information clearly.
Worked well in a team setting, providing support and guidance.
Assisted in planning and organizing camp events, enhancing overall participant experience.
Maintained clean and organized activity areas, ensuring readiness for daily programs.
Worked with children of varying age, interest, skill, and developmental levels.
Education
Oak Park High School
Oak Park CA
Skills
Positive demeanor
Excellent communication
Teamwork and collaboration
Problem-solving
Time management
Dental software management
Dependability
Appointment coordination
Critical thinking
Friendly, positive attitude
Accomplishments
Track Athlete
Interests
Enjoy hobbies that combine physical activity with outdoor exploration