Noor Omar
Fridley
Summary
Dynamic leader with a proven track record at Swanson Tennis Center, enhancing team morale and guest satisfaction through effective communication and problem-solving. Skilled in office administration and fostering positive relationships, I significantly contributed to budget goals and student success, demonstrating exceptional customer service and verbal communication abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tennis Center Desk Manager
Swanson Tennis Center
12.2024 - Current
- Improved team morale by creating a positive work environment through open communication and regular feedback sessions.
- Contributed to the achievement of budget goals by monitoring expenses and implementing cost-saving measures without compromising service quality.
- Handled escalated guest complaints tactfully while finding solutions that met their expectations, ultimately protecting the hotel''s reputation.
- Collaborated with other departments to address guest needs promptly, resulting in improved overall experience ratings.
Assistant Tennis Coach
Swanson Tennis Center
09.2024 - Current
- Explained and demonstrated basic tennis techniques to team members.
- Taught proper physical conditioning for maximum endurance, health, and safety.
- Created and organized off-season tennis camps for [Number] years.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
Saturday School Teacher
Arabic Academy
08.2022 - 06.2024
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Enhanced student comprehension by incorporating diverse teaching methods and strategies.
- Utilized various assessment tools to measure student progress, inform instruction, and provide timely feedback on performance.
- Developed strong relationships with students, understanding their unique needs and creating an atmosphere of trust conducive to learning.
Education
Bachelor of Science - Biology
Gustavus Adolphus College
Saint Peter, MN06-2028
High School Diploma -
Al-Amal School
Fridley, MN06-2024
Associate of Arts - Religion
Mishkah University
Minnesota 06-2024
Skills
- Office administration
- Task delegation
- Sales support
- Report preparation
- Problem-solving
- Customer service
- Time management
- Problem-solving skills
- Listening skills
- Verbal and written communication
Accomplishments
- Science Fair State Winner (9th and 10th)
- USTA Northern Tournaments
- Student Principal List
Certification
- [State] Driver's License
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Tennis Center Desk Manager
Swanson Tennis Center
12.2024 - Current
Assistant Tennis Coach
Swanson Tennis Center
09.2024 - Current
Saturday School Teacher
Arabic Academy
08.2022 - 06.2024
- [State] Driver's License
Bachelor of Science - Biology
Gustavus Adolphus College
High School Diploma -
Al-Amal School
Associate of Arts - Religion
Mishkah University
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