NOOR UL SAHAR
CATONSVILLE,MD
Summary
Results-driven professional with extensive experience in sales management and team leadership. Proven ability to enhance client service and achieve organizational goals through effective communication and proactive strategies. Strong administrative skills complement a comprehensive understanding of business processes. Seeking to leverage expertise in an Account Manager role to drive success and foster client relationships.
Overview
5
5
years of professional experience
Work History
Store Manager
Sunglass Hut
01.2022 - Current
- Manage daily operations of 3 store locations, including opening and closing procedures, cash handling, and bank deposits.
- Address customer inquiries, resolve problems, and handle complaints both in-person and over the phone.
- Achieve and surpass personal sales goals for 150% yearly consistently.
- Ensure inventory accuracy through regular stock counts and maintain well-organized shelves.
Key Holder
Inspiration
04.2022 - 10.2022
- Communicate with supervisors and store managers regarding stock management, customer preferences, and needs.
- Demonstrate in-depth knowledge of product lines, pricing, and inventory to assist customers effectively.
- Educate customers on sales, promotions, and extended product warranties.
- Aid customers in selecting merchandise and make additional recommendations to enhance their selections.
Assistant Manager
Dunkin’ Donuts
01.2021 - 01.2022
- Prepare and serve hot and cold coffee, tea, and artisan beverages while providing exceptional customer service.
- Welcome customers, describe menu items, process orders, and handle payments.
- Ensure cleanliness and sanitization of equipment, utensils, and work areas.
- Support the manager in maintaining operational efficiency, adherence to company standards, and profitability.
Education
Community College Of Baltimore - Culinary Arts
Community College Of Baltimore
01.2026
High School Diploma -
Woodlawn High School
01.2020
Skills
- Customer Service
- Relationship Building
- Cash Handling
- Accuracy
- Leadership
- Team Development
- Multilingual
- Technical Proficiency
- Data Entry
- Software Proficiency
- Organization
- Sales strategy
- Conflict resolution
- Time management
- Problem-solving
- POS systems
- Team development
References
- Malika Malik, 443-858-5549
- Michelle Hang, 443-794-0887
- Adam James, 202-770-5236
Languages
Urdu
Professional
Punjabi
Professional
English
Professional
Timeline
Key Holder
Inspiration
04.2022 - 10.2022
Store Manager
Sunglass Hut
01.2022 - Current
Assistant Manager
Dunkin’ Donuts
01.2021 - 01.2022
Community College Of Baltimore - Culinary Arts
Community College Of Baltimore
High School Diploma -
Woodlawn High School