Noora Talla
Chicago ,IL
Summary
Dynamic and dedicated medical assistant with extensive experience at Laser Spine Center, excelling in patient care and clinical documentation. Proficient in EMR systems and HIPAA compliance, I enhance patient satisfaction through effective communication and support. Committed to improving workflow efficiency and ensuring safety standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Pain Management Medical Assistant
Laser Spine Center
Chicago Heights, IL
01.2022 - 08.2025
- Assisted healthcare professionals with patient intake and documentation procedures.
- Maintained cleanliness and organization in clinical environments to ensure safety standards.
- Supported patient care by preparing examination rooms and sterilizing instruments effectively.
- Engaged with patients to gather medical histories and relay information to providers accurately.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Scheduled appointments and managed healthcare records using electronic health record systems.
- Educated patients on follow-up care instructions, enhancing overall patient understanding and satisfaction.
- Collaborated with team members to streamline office operations and improve workflow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Dermatology Medical Assistant
Fine Skin Dermatology
02.2020 - 12.2022
- Assisted dermatologists with patient examinations and procedures to enhance care delivery.
- Managed patient intake processes, ensuring accurate documentation and scheduling.
- Educated patients on skincare routines and treatment options to promote compliance.
- Maintained medical equipment and examination rooms for optimal functionality and cleanliness.
- Supported inventory management by tracking supplies and placing orders as needed.
- Processed insurance claims and verified patient eligibility to streamline administrative functions.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Conducted initial consultations for new patients, gathering pertinent medical history information for accurate diagnoses.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Continuously updated knowledge of dermatology best practices through ongoing professional development courses and conferences.
- Managed inventory of medical supplies by routinely checking stock levels and placing timely orders when needed.
- Participated in clinic outreach programs to raise awareness of skin health and preventative care within the community.
- Obtained client medical history, medication information, symptoms, and allergies.
- Implemented care and efficiency improvements to support and enhance office operations.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Receptionist
Advanced Physical Therapy GC
Homer Glen
01.2017 - 12.2020
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and therapists to optimize treatment schedules.
- Supported billing processes by verifying insurance information and processing payments efficiently.
- Trained new staff on reception protocols and software usage for seamless integration.
- Implemented office procedures that streamlined administrative processes and improved efficiency.
- Developed strong relationships with patients, enhancing overall clinic experience.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Science - Biochemistry
DePaul University
Chicago, IL06.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Fluent bilingualism
- Accuracy and precision
Languages
Arabic
Native or Bilingual
Timeline
Pain Management Medical Assistant
Laser Spine Center
01.2022 - 08.2025
Dermatology Medical Assistant
Fine Skin Dermatology
02.2020 - 12.2022
Receptionist
Advanced Physical Therapy GC
01.2017 - 12.2020
Bachelor of Science - Biochemistry
DePaul University