Farzana Noori

Provide case management and individualized support to refugee and immigrant youth.
Conduct client intakes, needs assessments, and develop Individual Service Plans (ISPs).
Coordinate mentor matching and monitor mentoring relationships.
Assist clients with education, employment, college enrollment, vocational training, and career readiness.
Connect clients with community resources, including housing, healthcare, SNAP benefits, transportation, and financial assistance.
Maintain accurate case notes, documentation, and program records in compliance with LSSNCA and program requirements.
Collaborate with schools, community partners, and service providers to support client success.
Plan and facilitate workshops, youth activities, and community engagement events to promote self-sufficiency and positive youth development.

• Conduct comprehensive assessments of clients' needs, including housing, employment, healthcare, education, and other social services.
• Develop individualized service plans based on clients' needs and goals, outlining clear steps towards self-sufficiency.
• Coordinate access to essential resources, such as housing assistance, job training programs, medical care, and legal aid.
• Provide ongoing case management support, monitoring clients' progress, and adjusting service plans as needed.
• Advocate for clients' rights and access to services, navigating complex systems and addressing barriers.
• Maintain accurate and up-to-date client records, documenting services provided and progress made.
• Collaborate with community partners and stakeholders to ensure a coordinated and effective service delivery system.
• Provide cultural orientation and support to clients, assisting them in adapting to a new environment.
• Conduct home visits and community outreach as needed to engage clients and provide support.
• Stay informed about relevant policies and regulations affecting Cuban Haitian entrants.
• Participate in regular team meetings and supervision sessions to discuss cases and share best practices.
• Prepare reports and presentations on program outcomes and client progress.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

• Established strong relationships with local employers to match clients with suitable job opportunities.
• Assisted clients with completing job applications and submitting resumes to improve interview chances.
• Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
• Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
• Forged relationships with employers to gain insight into job openings and career opportunities.
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• Worked as a resource to the newly arrived Afghan immigrants helping them with most everything, from interpreting to guiding them through their new challenges to help resolve their issues
• Provided interpretation services for newly arrived Afghan immigrants, relations with new arrivals and guiding them through proper usage of available resources
• Providing organizational support to the immigrants and new arrivals, with especial focus on women's needs
• Preparation of study materials for empowerment of women and girls and supporting them in social life; introducing them to neighborhood communities

• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
• Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
• Guided leaders and employees on company policies, programs, benefits and salary administration.

Supervised and managed cycling instructors and staff, ensuring effective program delivery for children and teenagers.

• Developed structured cycling programs focused on skill development, road safety, and physical fitness.

• Oversaw scheduling, staff training, and performance evaluations to maintain high-quality instruction.

• Ensured all cycling activities complied with safety regulations and risk management protocols.

• Communicated with parents, schools, and community organizations to promote youth cycling engagement.

• Managed cycling equipment inventory, conducted maintenance checks, and ensured proper use of gear.

• Resolved any conflicts or issues among staff, participants, and parents while fostering a positive learning environment.