Nooshin Raissian
Denton,Tx
Summary
Dedicated and experienced insurance agent with a proven track record of success in providing comprehensive insurance solutions to clients. Skilled in assessing individual needs, analyzing risks, and recommending appropriate coverage options to protect assets and mitigate potential losses. Strong ability to build and maintain client relationships based on trust, integrity, and exceptional customer service. Highly knowledgeable in various insurance areas, including property and casualty, personal liability, and auto insurance. Detail-oriented and organized, with excellent communication and negotiation skills. Committed to staying up-to-date with industry trends and regulations to ensure clients receive the most relevant and effective insurance solutions.
Overview
16
16
years of professional experience
Work History
Insurance Agent
Incorporated Insurance Services
12.2012 - Current
- Sell and promote various types of insurance
- Built relationships with clients using active listening and issue resolution to provide excellent service
- Execute account quotes, applications, endorsements, binders, and renewals
- Identified potential risks in client businesses and recommended appropriate insurance coverage
- Developed and implemented marketing strategies to boost sales and increase customer base
- Created detailed reports for management to track performance and sales
Customer Service Manager
S&S Wireless
06.2008 - 11.2012
- Handle high volume incoming and outbound calls
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Developed and offered unique discount options to drive interest in new product lines
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes
- Maintain monthly communications with large business clientele
Teller
Wells Fargo Bank
07.2007 - 05.2008
- Identified sales opportunities and referred customers to branch partners in financial services
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Monitored and reported suspicious activity in line with bank security policies
- Established rapport with new clients to increase satisfaction and loyalty
Skills
- Strong knowledge of insurance policies and regulations
- Sales and negotiation skills
- Effective communication
- Relationship building
- Time management and organizational skills
- Problem-solving and critical thinking
- Computer proficiency
- P&C license in California and Texas
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent
Incorporated Insurance Services
12.2012 - Current
Customer Service Manager
S&S Wireless
06.2008 - 11.2012
Teller
Wells Fargo Bank
07.2007 - 05.2008
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