Nora Abdelrahman
Greensboro,NC
Summary
Reliable candidate seeking an opportunity to expand skills and contribute to company success. Considered hardworking, creative, and detail-oriented.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Specialist
Apple
08.2021 - Current
- Assess customers’ support needs and provide solutions in a timely manner
- Build rapport and establish relationships with customers
- Able to balance uncertainly and ambiguity while working with customers.
Sales Specialist
Apple
07.2019 - 08.2021
- Uncovered customers’ needs and provide meaningful solutions
- Provided superior customer service along with facilitating sales and setting up new products
- Maintained visual merchandising.
Cashier
Target
10.2018 - 01.2019
- Delivered outstanding customer service while operating cash registers and ringing up purchases.
Direct Support Caregiver
RHA Health Services
08.2017 - 10.2018
- Encouraged clients to exercise control over themselves and their environment
- Assisted clients in food preparation and housecleaning
- Aided clients to identify and acquire valuable social roles
- Motivated clients and provided positive reinforcement
- Dispensed mediation, monitored dosages, and documented each prescription
- Transported and accompanied clients to and from day programs, work sites, and community activities.
Game Room Ranger
Spare Time Entertainment
05.2016 - 06.2017
- Utilized exceptional customer service skills to greet guests and address any concerns relating to games and activities
- Monitored customers for rule violations and enforced safety rules
- Interacted with guests and ensure a pleasant experience.
Education
Bachelor of Science - Public Health Pre-Medicine
University of North Carolina Greensboro
Greensboro, NCSkills
- Interpersonal Communication
- Problem-Solving
- Decision-Making
- Customer Service
- Detail-Oriented
- Teamwork
Certification
Google Project Management September 2023
Extracurricular Activities
Muslim Student Association (MSA), UNCG Fall 2016–Spring 2019
Creative Director
· Created flyers and visual aids for all events.
· Wrote weekly newsletters.
Vice President
· Prepared agenda and facilitated board meetings as well as interclub collaborations.
Languages
Arabic
Native or Bilingual
Timeline
Technical Specialist
Apple
08.2021 - Current
Sales Specialist
Apple
07.2019 - 08.2021
Cashier
Target
10.2018 - 01.2019
Direct Support Caregiver
RHA Health Services
08.2017 - 10.2018
Game Room Ranger
Spare Time Entertainment
05.2016 - 06.2017
Bachelor of Science - Public Health Pre-Medicine
University of North Carolina Greensboro
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