Nora Blalock
New Bern,NC
Summary
Customer service oriented individual with experience in fostering customer relationships and satisfaction. Focus in team building and providing a safe, effective, and pleasurable work environment for coworkers and patrons. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Tap That!
New Bern, NC
03.2024 - 06.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Martha’s Country Bakery
Astoria, NY
10.2019 - 03.2020
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Early College East High School
Havelock, NC05-2019
Fine Arts
Hunter College of The City University of New York
New York, NYSkills
- Guest Engagement
- Positive and professional
- Exceptional customer service
- Strong Work Ethic
- Creativity and Innovation
- Teamwork and Collaboration
- Continuous Development
Timeline
Server
Tap That!
03.2024 - 06.2024
Server
Martha’s Country Bakery
10.2019 - 03.2020
High School Diploma -
Early College East High School
Fine Arts
Hunter College of The City University of New York
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