Nora Carswell
Ellensburg
Summary
Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Bellevue Family YMCA
Bellevue, WA
02.2024 - 08.2024
- Instructed swim techniques for various age groups, enhancing water safety awareness.
- Developed personalized lesson plans to accommodate diverse skill levels and learning styles.
- Effective communication skills with a diverse group of people
- Created a safe, welcoming, and fun environment for all students
- Consistently met students where they were at in experience to facilitate learning
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Julie Harrison- (425) 283-9064
Retail Worker
Edit an Olive and Bloom Company
Snohomish, WA
10.2023 - 02.2024
- Customer service
- Assisted customers in product selection and provided knowledgeable recommendations.
- Worked on large teams to complete projects
- Maintained organized merchandise displays to enhance visual appeal and accessibility.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns
- Answered questions about store policies and addressed customer concerns.
- Rachelle Cunningham- (360) 568-3348
Cashier/Food Worker
Warpig Smokehouse
Arlington, WA
08.2021 - 07.2023
- Ensured positive customer experiences through attentive service
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Monitored cash drawer accuracy, ensuring proper handling of cash and credit transactions.
- Maintained clean and organized checkout areas for enhanced customer experience.
- Assessed customer needs ahead of time
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Jason Bauer- (425) 330-7787
Education
Bachelors of Arts - Education
Northwest University
Kirkland, WA12-2026
High School Diploma - undefined
Monroe High School
Monroe, WA06-2023
Skills
- Relationship Development
- Problem Resolution
- Communication Skills
- Organization
- Detail-Oriented
- Self-Motivated
- Extroverted
- Fast learner
- Experienced in Customer Service
Timeline
Swim Instructor
Bellevue Family YMCA
02.2024 - 08.2024
Retail Worker
Edit an Olive and Bloom Company
10.2023 - 02.2024
Cashier/Food Worker
Warpig Smokehouse
08.2021 - 07.2023
High School Diploma - undefined
Monroe High School
Bachelors of Arts - Education
Northwest University