Nora Fredrickson
Hudson,WI
Summary
Approachable professional with a versatile background in childcare and customer service. Recognized for reliability and effective team leadership, contributing to improved customer satisfaction and seamless daily operations.
Overview
4
4
years of professional experience
Work History
Nannying
Mallory Hildebrant
Hudson, WI
06.2022 - 08.2026
- Coordinated daily schedules and routines, ensuring consistency in children's activities and transitions.
- Established strong relationships with children through active listening and positive reinforcement techniques.
- Enhanced communication strategies with parents, promoting trust and collaboration in childcare approach.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
Customer Service Representative
Knoke’s Chocolate and Nuts
Hudson, WI
04.2022 - 08.2026
- Maintained knowledge of product offerings to provide informed recommendations to customers.
- Assisted in training new team members on customer service protocols and systems.
- Handled payment transactions securely while ensuring compliance with company policies.
- Managed inventory levels, coordinating with suppliers to ensure product availability for customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided exceptional customer service by accurately processing ice cream orders and addressing customer inquiries.
- Maintained cleanliness and organization of serving area, ensuring compliance with health and safety standards.
Education
High School Diploma -
Hudson High School
Hudson, WI04.2030
Skills
- Food handling training
- Light housekeeping
- Schedule management
- Effective team leader
- Complex Problem-solving
- Reliability and trustworthiness
- Interpersonal skills
- Approachable
- Positive demeanor
Timeline
Nannying
Mallory Hildebrant
06.2022 - 08.2026
Customer Service Representative
Knoke’s Chocolate and Nuts
04.2022 - 08.2026
High School Diploma -
Hudson High School