Nora Guzman
Manchester,NH
Summary
Dynamic and detail-oriented Medical Assistant with experience at Brigham's & Women's Hospital, skilled in implementing safety protocols and enhancing patient care. Proficient in laboratory methodologies and appointment scheduling, I excel in fostering trust with patients while ensuring compliance with HIPAA regulations. Committed to service excellence and operational efficiency.
Overview
16
16
years of professional experience
Work History
Laboratory Assistant
Cambridge Health Alliance-Everett Hospital
11.2024 - Current
- Assisted in preparation and processing of laboratory samples to ensure accurate results.
- Maintained laboratory equipment and supplies, ensuring readiness for daily operations.
- Supported compliance with safety protocols and procedures in laboratory environment.
- Conducted routine quality control checks on materials and reagents used in tests.
Phlebotomist
Melrose Wakefield Hospital
01.2021 - 10.2024
- Collected blood samples using standard venipuncture techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient information and specimen collection procedures for compliance.
- Assisted in the preparation of laboratory specimens for analysis, following established protocols.
- Educated patients on procedures, addressing concerns to foster trust and cooperation during sample collection.
- Updated inventory of phlebotomy supplies, contributing to a well-stocked and organized work environment.
- Ensured proper handling and transportation of specimens to uphold laboratory integrity and accuracy.
- Collaborated with healthcare team members to streamline patient intake and improve service efficiency.
Medical Assistant
Charles River Community Health
02.2019 - 12.2021
- Assisted in patient intake and documentation to ensure accurate medical records.
- Coordinated with healthcare providers to schedule appointments and manage patient flow efficiently.
- Performed routine clinical tasks, including vital signs measurement and basic laboratory tests.
- Educated patients on procedures, medications, and follow-up care to enhance understanding and compliance.
- Maintained cleanliness and organization of exam rooms and medical supplies for optimal operational efficiency.
- Implemented electronic health record systems, improving data retrieval speed and accuracy for patient information.
- Trained new staff on operational procedures and best practices to promote consistent service delivery.
Medical Assistant
Brigham's & Women's Hospital
03.2010 - 2019
- Collaborated with multidisciplinary teams to streamline patient care processes and improve overall service quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
GED -
North Shore Community College
Danvers, MAMedical Assistant Certificate Program - Medical Assisting
Bryman Institute
MASkills
- Implementation of safety protocols
- Laboratory safety compliance
- Proficient in laboratory methodologies
- Infection management practices
- HIPAA regulations knowledge
- Proficient in medical terminology
- Appointment scheduling
- Service excellence
Languages
Spanish
Native or Bilingual
Timeline
Laboratory Assistant
Cambridge Health Alliance-Everett Hospital
11.2024 - Current
Phlebotomist
Melrose Wakefield Hospital
01.2021 - 10.2024
Medical Assistant
Charles River Community Health
02.2019 - 12.2021
Medical Assistant
Brigham's & Women's Hospital
03.2010 - 2019
GED -
North Shore Community College
Medical Assistant Certificate Program - Medical Assisting
Bryman Institute
Similar Profiles
Stacy BridgemanStacy Bridgeman
Administrative Coordinator at Cambridge Health Alliance-Everett HospitalAdministrative Coordinator at Cambridge Health Alliance-Everett Hospital
Stacy BridgemanStacy Bridgeman
Administrative Assistant at Cambridge Health Alliance-Everett HospitalAdministrative Assistant at Cambridge Health Alliance-Everett Hospital
Erich SchultzErich Schultz
Health Assistant Co Op at Cambridge Health Alliance-Everett HospitalHealth Assistant Co Op at Cambridge Health Alliance-Everett Hospital
Kailen HennesseyKailen Hennessey
Manager, Voice of the Customer/Patient experience at Ametros Financial Healthcare Operations & Insurance ServicesManager, Voice of the Customer/Patient experience at Ametros Financial Healthcare Operations & Insurance Services
ISABELLA BOISVERTISABELLA BOISVERT
Branch Operations Lead at Chase BankBranch Operations Lead at Chase Bank