Nora Martin
Imogene,IA
Summary
Detail-oriented and adaptable professional with a diverse background in customer service and agriculture. Known for strong problem-solving abilities and effective communication, ready to support organizational goals and drive impactful solutions.
Overview
2
2
years of professional experience
Work History
Iowa State University Dining
Iowa State University Dining
Ames, Iowa
08.2026 - Current
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face.
- Assessed customer needs quickly in a fast-paced environment.
- Collaborated with diverse coworkers to achieve team goals and resolve product and service-related issues.
- Completed day-to-day duties accurately and efficiently.
Summer Extension Program Intern
Fremont County Extension Office
Sidney, Iowa
06.2026 - 08.2026
- Generated ideas for new programs based on feedback from current participants and staff members.
- Created promotional materials such as flyers, brochures, newsletters, and web content.
- Collaborated with team members to plan and execute public presentations.
- Assisted with community outreach programs to promote agricultural education.
- Coordinated volunteer schedules for various extension office initiatives.
- Supported staff in preparing educational materials and resources.
Clerk/T-Shirt Printer
County Line Design
Shenandoah, Iowa
09.2024 - 05.2026
- Designed custom T-shirts for local businesses, focusing on unique branding.
- Operated heat-press machines to transfer designs onto garments efficiently.
- Assisted customers with inquiries and complaints, ensuring resolution and satisfaction.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors warmly and directed them to appropriate personnel or resources.
- Completed day-to-day duties accurately and efficiently.
Summer Intern as Crop Scout
NEW Cooperative
Shenandoah, Iowa
06.2024 - 08.2024
- Conducted crop monitoring and field scouting to assess plant health and identify issues.
- Identifying weeds, pests, and crop diseases
- Plant and crop health assessment
- Collaborated with team members to meet project milestones and ensure timely completion.
- Ensured accuracy in all tasks performed, contributing to reliable data collection for decision-making.
- Assisted with inventory management and tracking at agricultural facilities.
- Carefully assessing customer needs
Education
High School Diploma -
Shenandoah High School
Shenandoah, IA05-2026
Skills
- Customer service
- Project management
- Effective communication
- Team collaboration
- Marketing materials creation
- Active listening
Timeline
Iowa State University Dining
Iowa State University Dining
08.2026 - Current
Summer Extension Program Intern
Fremont County Extension Office
06.2026 - 08.2026
Clerk/T-Shirt Printer
County Line Design
09.2024 - 05.2026
Summer Intern as Crop Scout
NEW Cooperative
06.2024 - 08.2024
High School Diploma -
Shenandoah High School