Nora Navarrete Zarate
Abilene,Texas
Summary
I have 20 years experienced in long term, rehabilitation and hospice care settings. Established record of reliability and creating positive rapport with patients, family and staff. Hardworking, highly flexible and willing to work all shifts. Fast-learning, enthusiastic about working within a hospital or clinic setting. I am also open to clerical or human resources positions.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Affordacare Urgent Care Clinic
08.2020 - 11.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Collected pertinent data and calculations to aid physician in interpreting results.
DSP I, DSP II, DSP III & DSP IV-Supervisor
Abilene State Supported Living Center
01.2010 - 04.2019
- Conduct initial program audits, reviews; prepare detailed reports of findings with recommendations; provide consultation and staff training
- Complete records and report per the HHSC requirements; Supervise - hire/terminate employees; Maintain HR duties and verifications
- Routine & emergency care, treatment and training for patients – Grooming, feeding, bathing, observing, documenting and reporting of each patient
- Record vitals, change bedding; clean patients’ rooms; Assist with walking, sitting or turning
- Safely disposing hazardous waste and soiled materials
Rehab Tech / Weekend Supervisor
Serenity Foundation of Texas
03.2007 - 11.2010
- Conducting initial assessments and basic diagnostic tests
- Supporting physical therapists with complicated treatments, as well as assisting patients with physical activities
- Maintaining and updating patient records
- Managing patient mobility within the facility, as well as transportation to off-site appointments or transfers
- Safely disposing hazardous waste and soiled materials
Ophthalmology Tech
Eyes of Texas & Associates
06.2002 - 03.2007
- Performing vision & diagnostic tests
- Assist with patient procedures, taking patient medical histories and instruct patients about medications, tests and procedures
- Coordinating patient scheduling and performing office clerical duties
Education
Certificate of Nursing Assistant - undefined
Hendrick Medical Center
Abilene, Texas01.2010
GED - undefined
Fort Stockton, Texas02.1987
Skills
- Assist in wound care, obtaining, monitoring vital signs
- Some knowledge of EKG
- Experience obtaining Blood Sugars
- Quick Problem Solver
- Medical terminology knowledge
- Calm & level-headed under duress
- Strong articulation skills
- Understands mobility assistance needs
- Trained in grooming/bathing assistance
- Enthusiastic caregiver
- Abides by infection control standards
- Accomplished in colostomy care
- Talent in obtaining/charting vital signs
- Followed procedures for disease & infection control
- Patient/family focused
- Acute/rehab care
- Human resources
- Supervisory and management experience
- MS office user
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Affordacare Urgent Care Clinic
08.2020 - 11.2024
DSP I, DSP II, DSP III & DSP IV-Supervisor
Abilene State Supported Living Center
01.2010 - 04.2019
Rehab Tech / Weekend Supervisor
Serenity Foundation of Texas
03.2007 - 11.2010
Ophthalmology Tech
Eyes of Texas & Associates
06.2002 - 03.2007
Certificate of Nursing Assistant - undefined
Hendrick Medical Center