Nora Patern

-Provide support and assist with a care team of physicians providing care to patients. Collecting all relevant medical information from patients and performing administrative tasks relative to practice and patient needs

. - Ability to talk and type simultaneously in a clear and concise manner while interacting with patient needs.

-Assisted patients with getting access for Telehealth and follow up appointments - working daily in a heavy call center scheduling appointment and surgeries.

• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Highly experience with EMR software for medial records, schedule appointments, surgeries and registering patients.
• Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
• Collected pertinent data and calculations to aid physician in interpreting results..
• Performed medical records management, prior authorizations and patient refills.
• Order and update all medications and controls on premises on a monthly schedule. Maintain all patient logs and distribution daily. Review monthly for expired dates..
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Learned and adapted quickly to new technology and software applications for EMR, OSHA, DHEA
• Passionate about learning and committed to continual patient care and improvement.
• Self-motivated, with a strong sense of personal responsibility.

• Triaged all patients in preparation for treatment
• Obtained client medical history, medication information, symptoms and allergies.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Called and faxed pharmacies to submit prescriptions and refills.
• Verified patient insurance coverage and collected required co-payments.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Gained extensive knowledge in data entry, analysis and reporting. With going from paper charts to EMR.
• Self-motivated, with a strong sense of personal responsibility And detail-oriented strong work ethic. .