Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Customer Associate
Elevance Health
Altamonte Springs, FL
05.2024 - Current
Responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy mail-order prescriptions.
Interacts with patients, subscribers, providers, and co-pay assistance programs to maintain a positive experience and to ensure customer requests are handled and resolved appropriately and in a timely manner.
Outbound/Inbound communication: service requests from customers for prescription deliveries.
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