Nora Sellers
Durham,NC
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Front Service Clerk
Publix
03.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
Education
Southern School Of Energy And Sustainability
Durham, NC 08.2024 - 05.2025
Skills
- Calm Under Pressure
- Active Listening
- Customer Service
- Friendly, Positive Attitude
- Customer Engagement
- Store Cleaning
- Problem-solving skills
Timeline
Southern School Of Energy And Sustainability
08.2024 - 05.2025
Front Service Clerk
Publix
03.2023 - Current
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