Massimo Mattoni
Miami,FL
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Service Clerk
Publix
10.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Volunteer
Golden Touch Care
10.2023 - Current
- Helped clients navigate social services system and access needed resources.
- Ensured that all employees' inservice certifications were up-to-date.
- (Volunteered during my available time, though it was not a formal job.)
Education
High School Diploma -
Robert Morgan Educational Center
Miami, FL05.2025
Skills
- Multitasking
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Skilled Piano Accompaniment
- Patient Communication
- EKG Technician
Certification
EKG Certified
CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
Portuguese
Limited Working
Timeline
Front Service Clerk
Publix
10.2023 - 02.2024
Volunteer
Golden Touch Care
10.2023 - Current
High School Diploma -
Robert Morgan Educational Center
EKG Certified
CPR Certified
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